Bought a Teo Cabanel discovery set which arrived very promptly via Royal Mail. Nicely presented set including smelling strips. Went on to order 2 bottles - these also arrived quickly. Both orders included a few free samples. Recommend.

Easy, fast delivery. Good service, reliable products.

Amazing customer service and all company! Very fast answer and solving problems very fast. Thank you a lot!

Ordered my perfume arrived in 3 days , amazing service and the quality of the Oudh was amazing

Everything it’s great ! Just positive comments. Thanks you.

Unfortunately, not a pleasant first experience with this company. Purchased a Teo Cabanel fragrance on Friday 15.01.21 and money was taken from my account on the Monday. Waited until the Wednesday to contact, asking when the item would be dispatched. Told by customer service that item was being packed and would be dispatched the following day. This did not happen. Had to contact again, after which I was told the stock was held up at customs (a different excuse) and was refunded. I can find nowhere on their site that states that orders come from Europe. On the plus side, Customer service were very polite, but impossible to contact by phone.

The people at Scent City are lovely, efficient and very sweet people. Everything they did was, in my eyes, absolutely perfect customer service. Not only did I feel like a valued customer, but it also felt genuine. Despite this difficult 2020/21 period, they clearly have not lost any tact and dignity that is so easy to lose right now. My product was obviously packaged with meticulous care and thought, and despite not expecting any free samples, all three that you sent were perfect and yet unknown to me. I had never heard of Scent City before my purchase, and despite the fact that I knew what I wanted to buy before finding them, I now have a better reason to visit the site and take my time to browse through it properly next time. You have gained a lifelong customer in me - I buy fragrances often, but now I have a place to go whenever I need any, rather than shopping in different places at once. When I have more disposable income, I'll be back in a hurry! Thank you, Scent City!

As described, helpful. Included a thoughtful note about when would be best so use different perfumes.

Première commande passée et déjà envie de renouveler l’expérience! Les créations proposées sortent des sentiers battus et le fait de pouvoir choisir des échantillons avec sa commande permet de découvrir d’autres choses. J’ai beaucoup apprécié la carte accompagnant les échantillons m’expliquant à quel moment porter ces parfums. Merci encore pour ce service impeccable

My shopping experience with Scent City has been ordering a few samples, but this is just such a good business that I will not hesitate to buy my fragrances from them in future. Not only did they send me the samples that I chose to buy, they allowed me to add a couple of free samples to my order at checkout. Also, and this was a truly charming touch, the samples arrived with a hand-written personal note suggesting when the fragrances that I was interested in might be worn.