Easy to use website. Clear and quick delivery

It’s good to have a service with a shop also back up with technical help as well as new tubs

Fast delivery with competitive pricing on chemicals/maintenance consumables. One star deducted due to inadequate packaging. The bromine tablets had burst through the re-purposed box which means the tablets are more damaged than would normally be the case. Otherwise very positive experience.

They delivered a new cover within two days.

From start to finish was easy to arrange on-line service of our hot tub with new cover (the old one has lasted over 10yrs) it’s taken a couple of days from receipt of photos and arrangements are now in place to complete the service and fit new cover next week so fast turn around. Excellent communication . Will write another one after the service has been complete n the new cover is in place .

Easy to order delivery always very quick. No problem with items ordered

Ross was very helpful and after his advise my web purchased arrived promptly the next day

Fast service and was kept informed of where the parcel was

Excellent technical support. Helped every step of the way with a very patient advisor. Excellent communication and tips given. Thank you

Excellent service, I contacted the maintenance department who helped diagnose and troubleshoot the problem I was having. Unfortunately for me I needed a new pump which luckily they could replace the next day. Staff were very knowledgeable and friendly. Other parts I ordered were delivered in 24 hours.