their support service is non-existent. too expensive. has looked it up and seems to only work on 30% of color blind people

Muy buen servicio de atención al cliente con la devolución, seriedad y honestidad. Estoy encantado y esperando mi par de gafas.

I was strong doutan, but i dont want to buy glasses for 230$ thats its a big price

Purchased the glasses and didn't feel they made enought difference to justify the cost. Got a return label after only two emails (!) Returned and have DPD confirmation of delivery. No refund. Six emails and three calls (unanswered) later, still no refund. Now have to go through the hassle of making a claim via my credit card provider. Do not trust them!

Customer support not very responsive. Long delivery time (there was a note about this but ambiguously written, so I didn't get that). But I got my glasses without any extra charges or hassel. The pair I bought was refurbished, which meant the price was good and they where as good as new ones.

Customer service non existent. Unreachable when the return of the product was requested. Have sent 5 emails and phoned several times without an acknowledgement of the emails and just get voicemail on the phones. Have emailed both their UK and US "support" addresses.

Really happy with the glasses. Really quick delivery, considering it came from California. Advised there would be customs charges before ordering, so I was able to look these up on HMRC website and calculate total cost.

If you are ordering from the UK you will be charged £25 for delivery and then have to pay 25% cost of your order at your door, which for me was an £85 kick in the metaphorical nuts. Oh and if you don't accept the package, you can't get a refund! So you just accept you have to pay over £100 for the physical delivery of a £270 product.... Great This has severely tainted my experience with Enchroma and their disregard for the end user. Enchroma, please put a rough calculation of what the real cost of delivery will be so your customers can make well informed choices!

I bought a pair of colour blind correcting glasses which did not get delivered. When I raised this with their customer service team they informed me that UPS had contacted me for additional payment and I told UPS that I wanted my $400 glasses destroyed. I have asked for more details and their customer service team have not answered any of my emails.