user image

Bridgette Barkworth

31 October 2022, 22:17

  • GB

Excellent

I spoke with Paul today on live chat Very professional & informative service. Paul was extremely courteous & helpful.

user image

Heather Hall

30 October 2022, 00:54

  • US

Beyond helpful service and a great test!

Beyond helpful service and a great test!

user image

Lynsee Carr

29 October 2022, 22:33

  • CA

Paul was great unfortunately my tests…

Paul was great unfortunately my tests have been lost twice now

user image

Jill Marie

29 October 2022, 03:21

  • CA

5 stars for Paul

Quick response and provided missing details about my shipment

user image

PaulMc

26 October 2022, 04:54

  • GB

Felt 100% better by avoiding foods as…

Felt 100% better by avoiding foods as recommended

user image

Audrey-Anne Richard

26 October 2022, 03:16

  • CA

Paul answered my questions politely and…

Paul answered my questions politely and quickly. Good service from him! Wasn't so sure the other day (didn't seem to care that I was confused with the steps video lol), but today was a good one.

user image

Christine Paton

23 October 2022, 23:23

  • GB

Spoke via Live Chat to Jake

Spoke via Live Chat to Jake, support agent, who answered promptly, was very helpful and answered my query without hesitation.

user image

Lara

14 October 2022, 18:06

  • NZ

Very thankful and impressed

I have just purchased a test, and had a question regarding whether my order had successfully gone through. I used the live chat to message my query and was so impressed my the response I received. My order was quickly checked up on and it was confirmed to have gone through. He promptly sent through the form I was missing and offered to help further. I am blown away by their service.

user image

Catherine Orr

11 October 2022, 21:39

  • CA

Helpful 24/7 chat

Blood sample was lost in the mail, Paul was able to quickly clear up the matter by sending a replacement kit free of charge.

user image

Olivia Rey

10 October 2022, 07:10

  • CA

The 24/7 live chat was very helpful

The 24/7 live chat was very helpful. Dave solved my problem promptly and was really amicable. Thank you and have a happy Thanksgiving!