I had a chat with Heather concerning my test kit and why I hadn't received it yet. She was very pleasant and accomodating and answered my question promptly and to my satisfaction. Very good experience. Thank you Heather!

Sadly this didn't work for me. I know I'm very allergic to egg and milk which didn't flag up on the test, even though many other things flagged up. So this test was not accurate for me. There is no such thing as a money back guarantee either, that's just for the hair-sampling, not for anything else. So this was a waste of time and money. The response they have just given me below is just untrue and quite frankly insulting. I kept emailing them back and forth, and I clarified all questions they asked and clarified that I was not on any other medications etc. And in the end they stated: "Hello, We are very sorry that it did not work out for you. Blood Testing, DNA Tests & Other Tests and All other testing sold on this website or by us is excluded from our 100% money-back satisfaction guarantee. You have agreed to these."

I am really concerned about positive reviews in regard this company because from the experience i have had is far from positive and i'm not sure "Test your Intolerance" is still functioning. I have waited since late September for the results of an intolerance test, when i chased it through the chat bot function (it worked well), they confirmed they had the sample and apologized for the delay and said i would get the results in 7 to 10 days, that was on the 20th November. its now nearly 3 months and no results and i am still living with the uncertainty of what is giving me grief. Tried chat bot, tried emailing and the phone line always states it is now closed. I dont know what else to do apart from start again with another company. Please be weary

Just had an online chat with Sam one of the support staff. Straightforward, polite, knowlegable and helpful. Thank you Sam

Answered all my questions. Very helpful.

Brilliant service, I had lost my original email and the customer service were superb, re sent straight away

The live chat box feature is so efficient and convenient. I had an item missing from my kit and Alex helped resolve my issue straight away. Healthy Stuff is sending the missing item with tracking info provided. My only hope is that it arrives sooner than I received the original kit, about two weeks of waiting.

Alex was super helpful with helping me track my order. Looking forward to my results

Unfortunately its been months and not received the kits or refund after multiple emails and follow ups. The story as to why its late keeps changing and they seem to be refusing a $450 refund by not responding to my requests for one :(

I sent many people and it is interesting to see many children with speech delay and autism showing high allergies levels to wheat and dairy with the blood allergy test (finger blood drop). However, I sent a man two weeks ago, allergic to pets hairs (hitching, asthma) and to nuts, especially hazelnuts. Throat hitching, difficulties breathing. The blood allergy test did not pick it up. It took us a little too much energy to get the 119 pounds refund, but got it within 10 days. Test your intolerance is a brand of Healthy stuff on line. I am writing this review for parents. The most important is observation. It is not because those tests don't show an allergy that it doesn't exist. Unfortunately, the celiac test at the NHS doesn't pick up the sensitivity, intolerance, wheat allergy, and the symptoms can be discreet but important especially for dyspraxia, apraxia. The NHS links officially dyspraxia and apraxia to celiac disease but it could be linked to sensitivity. That's why those tests can be very useful. The skin test at the NHS might not pick up either all allergies or intolerance. The lactose breathing test should be offered more often by the GP. It is a NHS test. You can also check by country the level of lactose intolerance. 99% in Ghana for example. There are very good privates allergists in Uk but it is expensive. There is no simple solution for allergies, intolerance, sensitivities. It is complicated.