The 24/7 live chat is really helpful. Jake (the agent) responded quickly and really helped me solve my problems.

Wrong product was advised by a team member so I did not get the results I was expecting. Dave came to the rescue and sorted it so I would get a free intolerance test for me and my family. Thank you Dave! 5 star service!!!

The live chat agent (Paul) was very helpful and I received the answers I was looking for with quickly and easily.

Spoke to Paul on the live chat service and he was very helpful and assisted me to provide the right product i required.

Very good service. Thank you for the quick response 🤩

After years of struggling to pin point my food issues, I was finally able to do so using this test. Turns out I have 8 allergies including wheat, rice and some fish. I was previously tested for Celiac through my doctor (as my Dad is Celiac) although this process has made me realise that you can be allergic to Wheat without being allergic to gluten (as it’s only 1 of 4 proteins in wheat). Can wait to see how my life changes now that I finally have answers. Anyone doubting…DO IT YOU WONT REGRET IT!!

Jake, answered my concern and fixed my issue in 30 seconds

Saw the Facebook campaign, tried to access the website using my phone, couldn’t get past the ‘Accept Cookies’ box, because if you hit the decline….surprisingly it sends you to google. Data grab from the off. Someone else posted this and their team said they couldn’t replicate it on their systems - your pop up has two options, Accept or Decline - if I decline I’m sent off site, you don’t have a manage and reject option. Wouldn’t trust you after this….and I never click through on a Facebook link always search first

Very efficient and knowledgeable representative! I got my answers right away!

Ordered two tests. Brilliant service. Dave from the support team/live team was great :)