Fast shipping, product as described.

The color is absolutely beautiful and the glass reflects the light quite well.

Product was exactly as described, shipped immediately and arrived early. Could not be happier!

I received a call telling me you would not ship to a P.O. Box. We live in a condo unit and need to know when shipments will arrive if you just really can't ship to the post office. I was told I would be notified. My notification was the doorbell and luckily I was home.

I just ordered fireglass in two different colors from Starfire Direct website. It was easy to navigate through this to find what I wanted. Good presentation on showing the size comparison of different fireglass products offered online. I also liked the big and clear pictures. It made me confident to go ahead with the purchase. Google Trust store sign contributed to it too! I would have liked to see some product suggestions to accompany the products I viewed. E.g. I hope I had known about the FireShapes before placing the order for the Fireglass. Would have loved to buy it too if it was a single order together....I don't want to spend another $8 flat fee on another order at this moment. I will post again with a picture when I receive my order. Looking forward to it!

I did not keep the products I ordered as no longer needed them, however the customer service was excellent!

Excellent site - super easy to find what I was looking for!

Kim was very good to respond to numerous e-mails, answer questions, and help us identify options. When we were ready to order, she made it very easy and also made us very confident the order was complete and correct, including the special shipping instructions. Great job!

Good products

Very fast shipping and very very Pretty, better than old lava rocks,,nice touch,,