Professional, friendly and efficient service from R.G. Law who we partnered with on the purchase of our flat. Olivia Lyall was a good communicator, prompt and helpful, guiding through the process.

Rg law were simply brilliant’ always kept updated with how things were progressing’ always replied to emails or phoned me to keep me updated Rianna was brilliant’ We will use them again without hesitation

RG Law have requested we give a review of their performance, hoping that they have given a 5* service however, we feel that they were well short of achieving such a rating. Firstly, it probably worth explaining that I have many years’ experience of dealing with property leases, predominantly commercial, but also our existing property is leasehold, so we came into this purchase with some existing knowledge of the law and issues that can arise on Leaseholds. Let’s start with the positives; the completion of the property went through on the date and timescales we were looking for, and the process for transferring monies was secure and satisfactory, responses to communications were generally speedy although not necessarily answering all the points raised. When looking to buy the property we were informed that RG Law had already dealt with a number of Clients on the same site, so our expectations was that RG law would have a clear understanding of the Lease and other associated issues, this was not the case. Rather than listing all the issues, we will highlight the main areas that arose. RG Law issue a Property Report to the Client: This report was not up to date; it spoke about non payment of rents - these were legally abolished on new properties in 2022. There was one specific comment regarding the impact of non payment of service charges, this was such a serious issue that it nearly caused us to walk away from the deal, RG Law ended up apologising for their incorrect advice. Five pages of the report regurgitates items from the Lease and adds no value, RG Law provide little explanation or clarification on the Lease itself. RG Law issued a Report Confirmation Form: This requires the Client to sign off against a number of items to confirm they are satisfied that they have received the relevant details. Question 8 asks the Client to sign that they have understood the report dealing with the Building Safety Act - on asking, I was told this was not relevant and didn’t need signing, so why was it in the Document? Our view is that RG Law use a process which they have not kept up to date. The documentation isn’t totally appropriate to the transaction, and that they don’t appear to be able to offer advice on particular issues, just responding instead to questions. We had to raise too many questions to get clarifications, many of which would have been unnecessary if RG Law had been sharper at their job. Buying a property is always a stressful process, unfortunately on this occasion it was made more so by the poor level of service provided by RG Law.

Everyone was extremely helpful and all went through without a hiccup. Despite the team facing some testing times they never faulted in offering an excellent customer service! To be recommended!

What made our experience so great was Yewande Owoola who was an absolute dream to work with. Efficient, helpful, polite, informative, and always responding to calls and emails quickly. She actually answered her phone in a positive friendly approachable way, which has not been my experience in the past with Conveyancers. This puchase that went through yesterday was an absolute breeze and so stressless. I have bought and sold a lot of properties in my life and this was the best experience I have ever had of dealing with a conveyancer. Thank you Yewande you for a 5***** experience.

RG law recently represented us on the purchase of our property. The team were very friendly and efficient, meaning we could complete on our purchase in just under 2 months. Not always the easiest to get hold off but this didn’t slow things down so overall not a big issue. Would recommend.

I came back to RG Law as a returning client. Several years ago they handled my property purchase and I returned to them to handle my remortgage because they’ve always provided me with a professional, efficient and high quality service. Rheanne handled my remortgage matter which was extremely time sensitive. Not only did she go above and beyond to complete my matter within a very tight time frame, she was extremely professional, knowledgeable and friendly. Anytime I had a question she made herself available to promptly answer it and did so in a way I could understand. The fact that she was able to complete my remortgage on time was nothing but miraculous and I can’t say enough good words about her! I highly recommend RG Law to anyone who is looking for legal assistance and I highly recommend Rheanne! 5 out of five stars.

My wife and I recently had the pleasure of working with RG Law for our house purchase, and we couldn't be happier with the experience. From start to finish, their team was professional, responsive, and incredibly knowledgeable. The process of buying a home can be daunting, but RG Law made it seamless. They kept us informed at every stage, promptly answering all our questions and addressing any concerns we had. Their attention to detail and dedication to ensuring everything was handled correctly gave us immense peace of mind. Special thanks to Yewande Owoola, who went above and beyond to make sure everything was in order. Their expertise and friendly approach made the entire experience stress-free and enjoyable. I highly recommend RG Law to anyone in need of conveyancing services. Their exceptional service and commitment to their clients are truly commendable. Thank you, RG Law, for helping us achieve our dream of owning a home!

We were guided by the company well and they were prompt in helping. I think that our lawyer navigated a more delicate issue in the house acquisition gracefully and she was explaining the process as best as she could along the way. She was really replying very quickly to emails, we were grateful for that because the whole process was stressful for us and with many situation along the way that she supported us with and explained everything to us. The process was handled well and carefully and we would be happy to work together again in the future.

A fantastic, professional company. Quick to respond, always proactive at all times. We have had a less than straightforward purchase and renting of our property, but we were supported at every hurdle. A special thankyou to Mr Rakib Uddin, who is a superstar. I wouldn't hesitate to recommend, and will be using again.