RG Law
RG Law have helped me buy and sell numerous properties and have always managed the process smoothly, professionally and swiftly.
Excellent communications and speedy
Excellent communications and speedy, reliable service.
Verified
please stay away if you care about your health
We started our journey with them as they were signed to our case 5 years ago when we bought our new house that we are selling now. We thought that they might have all the related documents and familiar to issues in our development as they already helped many other homes here. However; If you like to work a solicitor: - never updates you what is going on, what is needed, what are barriers...etc. - have no anticipation on matter in your new life (all arrangement including school places) - contact only via emails (not reachable via phone) - No due date perception - needs your chase, especially on immediate actions (chasing search companies, management companies, council, buyer's solicitor, estate agent...etc) - have no time for your case or no due diligence, no ownership / accountability of your case - always pushes you back and keeps all the stakeholders in the process in stress - tells about the company policies, doesn't interest your customer satisfaction and to not proceed legal procedures while you give written confirmation about taking risks - doesn't care when you complain about their ways of working and forces you to literally beg for your urgencies then, please work with RG Law. You'll definitely enjoy. for months. We now regret! The only thing we hear is 12 weeks average on exchange of contracts. Average means: including long chains and first buyers. Does that makes sense to give average timing to a case which there is no chain, first buyers and new built house including? and after then, we see that they will definitely do every delays to prove their 12 weeks commitment. The process could have been done 2 weeks ago but we are still begging them to complete this painful exchange of contract. As a seller, i and our state agent unlocked more barriers than them! Our buyers have done amazing job to complete all their documents on time. Our developers changed their contracts to get rid off small amendments on plans and guarantee it with a written documents. Everything but everything has been done for them to proceed but they still don't care! At the end of all mental situations, they gave me a call and still ask me to be constructive (even i had a huge temper and stress about related to frustration that they made) to not write me comments here instead of getting this issue done urgently by doing "all" they can! then, "My experience" service (their customer team) got in contact; i phoned them, wrote them, chatted them via their site. At the end no response. They will reply my these comments with "write to my experience" but i already did!!! I am wondering what they will say more than "sorry, apologies, we understand your frustration, we will investigate it...etc". Your sorry doesn't sort out your client's problem. please bear this in your mind! I "love" their customer satisfaction approach. I have a huge doubt about their "Customer first" approach or "People life-centric" way of business. They totally think about financials, not your life arrangements, not your health, not your stress level....etc. I wish we would check the market and worked with somebody else. I strongly advise you to be away!
House sale RG Law, my experience.
Having instructed RG Law, York to act on my behalf during a recent house sale, I’m loath to recommend them. Totally underwhelming response time on both emails & phone along with messages. Made a stressful situation so much worse, luckily my sale agent kept me informed. Felt that I was a nuisance when calling & throughout the whole sale period, additionally, when requested information on the bill statement, it was ignored totally. There’s definitely no personal touch or feel to the service I received from them. Avoid.
Outstanding Service and Expertise from RG Law
I recently had the pleasure of working with RG Law for my mortgage application process, and I cannot recommend them highly enough. From start to finish, the entire experience was seamless and stress-free, thanks in large part to my amazing solicitor, Chloe. Chloe's professionalism, attention to detail, and clear communication made a world of difference throughout the process. She was always available to answer my questions and provided timely updates, ensuring that I was informed every step of the way. Her expertise and dedication were evident, and I felt confident knowing that she was handling my case. It's rare to find a solicitor who combines efficiency with such a high level of personal care and commitment. Chloe and the team at RG Law exceeded my expectations, making what could have been a daunting process incredibly smooth. Thank you, Chloe and RG Law, for your exceptional service. You have certainly earned a five-star rating from me!
I am extremely grateful to Akshaye and…
I am extremely grateful to Akshaye and Vivian at RG Law in completing the sale of my home. Throughout the process, they kept me updated on the progress. They were always available to answer any questions that I had. I really can't thank them enough. I highly recommend their professional services.
Brilliant service
Brilliant service
Conveyancing
Sara and Holly handled the conveyancing of our new build property. They were both fantastic. Kept me informed of all developments and responded promptly to my questions. I could not fault them.
Extremely happy with RG Law
Extremely happy with RG Law. Megan looked after our case, she was assisted by Vivian. It was very easy to reach either of them. They were always professional, helpful, reliable and I wouldn't have any hesitation in recommending them. Would 100% use them again.
RG Law Amazing
RG Law were great through the whole process and Amy Edwards done great soliciting work.