The sale of my property was very tricky as I did not have any of the information required b y the buyer, so RG Law had to deal with the agents directly to get what they required. The questions went on and on and they managed to get it all sorted in the end. I can't thank or recommend them enough. Bethany Western was my contact at RG Law and she was excellent at keeping me in the loop of where the sale was at and with sorting out the endless questions

Sara was absolutely brilliant, quick service and we felt very supported

From the start of our process to the end, Debra K and Rianna O were professional and patient with us. everything was laid out with transparency. Sometimes it took a while to get through but I know they have other clients and dealing with other things. there was an unfortunate incident within RG Law adn I still offer my deepest sympathies but to come out of that and still help me and my wife is true testament to dedication of service. Things took longer than expect but this was of no fault of Debra and Rianna, simply just the other side and a faulty lease, which Debra worked tirelessly to get together and can now appreciate the hard work it took to finalise our sale. We are grateful to them both, and the entire team, for helping us through our journey and as FTBs. The costs were laid out and there were no hidden charges, anything we didn't understand was told to us in a way we could understand and I have learnt a lot about the conveyancing procedures. Thank you to all involved at RG Law.

Just very helpful all the way. Helping me every step of the way. Making a complicated matter of a will simple for me. Always there to communicate with any questions I had. Great service

Excellent service and very quick turnaround of the tasks. Nice and friendly staff with special thanks to Julie and Heather.

We are so pleased we instructed RG Law! Rakib Uddin and Reece Kenny were absolutely fantastic and kept us updated every step of the way! They would regularly update me and I really felt like we were in safe hands! They delivered a 5* service in every way! It was flawless and they made the process of buying our new property an extremely exciting one! It makes all the difference when you find a firm as proactive as RG! Thank you!

From start to finish, both Rianna and Debra were absolutely, professional with their constant support and commitment with the sale of our house From the bottom of our hearts, we thank you so much for your hard work. Even though it’s been a long journey, the completion was made final today. Huge thanks for everything you’ve both done.

Donata, Julie and Heather were excellent. Nothing was too much trouble and helped me and my wife greatly in getting our affairs in order.

We firstly appointed RG Law to deal with the sale of a house. We then found a new house and used them for the purchase of this. We then also used them for wills and a declaration of trust. Towards the end of the conveyance for the house sale we realized that there was a conflict of interest, the buyer was also using RG Law and RG Law had failed to notify us of this. We would not have used RG Law if we had known about this and therefore wouldn't have used them for the other matters. We told them to continue as it was getting towards the end of a slow conveyance process and didn't want any further delays as a result. RG Law were also very slow to respond and some emails received made little sense. We constantly had to chase RG Law for updates and push them along, they show very little if any proactivity. RG Law asked for us to take out an indemnity policy for something that we didn't really need, we refused to get this policy which didn't affect the sale. RG Law should've told us that it wasn't needed in the first place (maybe the conflict of interest influenced this?) We were also hit with £600 worth of hidden charges (£300 for the sale, £300 for the purchase.) These were "file opening fees" and weren't in the breakdown of costs on the quote. There is some small print that mentions it at the bottom of the quote. It doesn't state that this is added on top of the quote, all other solicitors that I've dealt with have a file opening fee but this is deducted from the final invoice, not added on top. There is also no mention of these fees on RG Laws website: There was about 10 days between exchange and completion. I chased RG Law for a completion statement and this finally arrived with details of how to pay 2 days before completion at 7pm. We promptly setup payment. We were then sent a 2nd completion the following day at 5pm. The amount was £144 more than the one received the previous day, we paid the difference immediately but struggle to understand how they could get the initial invoice so wrong, so late. With regards to the wills; The initial quote for writing our wills was high, we could’ve got these a lot cheaper elsewhere. When queried, we were told about gifting wills that would make it significantly cheaper if we left a gift for cancer research in our wills. We are disappointed that this wasn’t mentioned in the first instance. It helps such a good cause that is very close to our hearts, but it wasn’t mentioned until we queried the price. Why support such a great charity but fail to advertise the fact when quoting? All in all we would recommend avoiding RG Law. People say that moving house is one of the most stressful things that you can do in life. The only stress we had was dealing with RG Law. One last thing, RG Laws complaints procedure states that they will acknowledge receipt of a complaint within 3 working days. It's now been 5 days and I've heard nothing.

Massive thank you to Chloe Lush who was absolutely amazing during throughout whole process. It was not a simple one, with the property going through probate, but we could always rely on her to be quick to respond on email/phone when needed in order to get the sale over the line. Amazing service!