The engineer came on time. He was polite and friendly. I explained what was happening to the washing machine and he gave some ideas as to what to look for in future if it happens again.

reliable as usuall

Not enough items in stock, long lead times.

Very good at call outs and servicing

Quick service fixed in 24 hours

The Engineers were pleasant

Quick response and thorough work men

Complete transparency on prices, contract and equipment spec/model. Installation was clean and efficient. Demonstrated and left tidy

Have been trying to discuss a rental issue since January 2023, but despite repeated emails to at least three different contacts plus a webform submission, no-one from the contracts team has been in touch. However, an escalation through JLA's formal complaints process has finally resulted in a positive resolution (in September 2023). Review since updated to reflect this.

Efficient telephone service , responded to email promptly and completed the job satisfactory with next to no waiting time , what more could you ask for . Very pleased with the service provided