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Bradley Launderette

17 April 2023, 19:50

  • GB

DX13/13 coin mech trouble

Bought a DX1313 in May 21 for just under £6k with constant issues with the coin mech starting last November 22. I changed the coin mech in November and the problem started again. Just paid £200 for an Engineer visit to tell me the coin mech is faulty and then to get told coin mech’s are not covered under warranty. Obviously something is causing the mechs to fail which the engineer should be checking for. I was thinking of getting another but that definitely will not be happening

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Chester Davies

16 April 2023, 08:25

  • GB

Verified

DO NOT TRUST THIS COMPANY

DO NOT TRUST THIS COMPANY. CHECK THE LEASE BEFORE SIGNING BETTER YET GET A SOLICITOR TO CHECK IT. I have been trying to get a copy of my lease agreement for weeks as I am selling the business and buyers want to see it. Emails are not responded to. Phone calls to customer services with promises to send it and nothing. My buyer is pulling out, fed up waiting. They sign you up for ridiculously long leases when you think it will be the same as a previous lease. 3 years to 8 years. £24,000 for a standard-size dishwasher no way. Never again! I will never lease from them again. Oh and if anything goes wrong good luck getting it repaired. After I left this review I finally got a copy of my lease. Trust pilot should not be the last resort. JLA are trying to get this review removed.