DO NOT USE > Six site visits, five invoices, four credit notes, one pump (that wasn’t necessary), lots of emails for a fault that should have been diagnosed on day one and resolved with minimum charge. Total charge just short of £1000. JLA demonstrate an alarming level of poor engineering diagnostics and incompetence/lack of responsibility in all departments. There have to be better suppliers out there !

JLA are a well run business, respond well and communicate effectively with customers. They supply us with Laundry equipment, which are always great quality, and on the rare occasion that we have any issues, JLA resolve them very quickly. Recommend them highly.

Quick and polite Dorothy Bourner

Rang early morning reported problem was at the care home 2hrs later very good service nice and friendly .

Always amazing service from customer service to engineer, James is a regular engineer and always explains the repair or work carried out. Highly recommend

Professional. Polite. Helpful. Kept in contact to let me know the situation. Great communication. Like that I get message to say the engineers are on route, would be nice to have an approximate time eg 30 minutes or in next hour!

Good communication, timely arrival and repair from the engineer.

We had a bit of a wait for our machine to be repaired

Knowledgeable engineer new his stuff!!

Very good and efficient