Excellent customer service including communications from the main office about dates, times, quotes and the requirements of the work. The initial survey was professional and friendly with additional advice on walls and damp issues. The person who carried out the work was on time every day, despite a long journey, worked diligently all day, and was friendly and respectful. He was clearly experienced and ensured the finish and fine details were all in place before the job was considered complete. I have no hesitation in recommending Tapco.

Great experience from Garry the surveyor who came out to do the initial survey and gave us plenty of advise on how to take care of the property. He also came back a second time at our request because we thought there was further damp in the house but there wasn't! Garry still showed up and gave us some fantastic tips to identify and also future proof the house from damp!

Do not believe their guarantee - its a fiction. They completed work on a property I am buying 17 years ago. It has failed (as determined by their own surveyor, that I had to pay for the privalage of inspecting the obviously damp walls), but they refuse to honour the 20 year guarantee because they cant find the original paperwork. I have a copy of the guarantee, but without their copy, they refuse to honour it.

great service- very neat and quick

Excellent, profeesional, and efficient. They also provided us with a 20 year guarantee.

I just wanted to say how pleased I am with Cătălin's work, he did an amazing job with the finish on the walls, great skills and a talented guy! He really made sure he cleaned up properly too, I could see he takes a lot of pride in his work. Workers like this are hard to find!

Tapco were absolutely fantastic. From start to finish the company was professional, responsive and extremely helpful. Wayne did an incredible job at treating the damp in my lower ground floor flat. He was timely, professional and courteous throughout and couldn’t have taken more care. He was a pleasure to deal with and I couldn’t praise him or his work highly enough. I would recommend Wayne and Tapco for any damp job.

We had a great experience with Tapco recently. Their surveyor was clear before the work and provided a comprehensive report which informed our decision to use Tapco for the work. When we appointed them they worked within our timescale. We were nervous because we'd not had this sort of work carried out before but were entirely reassured when the Tapco technician Phil started work. He explained his process and timescale clearly and was a really nice man. He worked very hard and all he required from us was a clear working space and plenty of tea! The office staff were very pleasant and kept updating us through the process. I would absolutely recommend Tapco after our experience.

I have recently used Tapco to convert my basement, which was constantly flooding and I must say their work and service has been excellent from conception to completion. Kaylan who did the work was very professional and experienced at all times and kept me informed every step of the way. Well done Tapco, I would recommend you to anyone.

I found Tapco good to deal with during the initial process, from survey to completion of the work. On the whole they were timely, thorough and polite, and provided assurance over the course of the project. I have also found that the customer service after the event is very good.