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Eden Adar

01 January 2025, 00:11

  • 1 Review
  • GB

Verified

False info regarding delivery time

Ordered a Stokke highchair. Misguiding delivery-time, placed an order which stated “3 days delivery time”. Received it nearly 1 month later. We had to feed our baby on the floor during the Christmas holidays. Unfortunately will not order from them again

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Mrs Laura

31 December 2024, 23:40

  • 1 Review
  • GB

Verified

Super fast delivery really impressed…

Super fast delivery really impressed with how fast delivery was from ordering

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Gary Martin

31 December 2024, 21:29

  • 1 Review
  • GB

Verified

Took an absolute age for delivery and…

Took an absolute age for delivery and the false message promising a delivery on the 24th December did not come to fruition. Happy enough to take the money though... Don't accept the order and continue to delay if you know you're unable to supply the demand. Wouldn't use again.

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maha alshatti

31 December 2024, 20:27

  • 1 Review
  • GB

Verified

Excellent

Best customer service

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L Sheppard

31 December 2024, 19:34

  • 1 Review
  • GB

Verified

Great price

Great price. Fast delivery.

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Gillian Jeffries

31 December 2024, 19:19

  • 1 Review
  • FR

Verified

Arrived promptly

Arrived promptly. The gift recipient very pleased with the carrier.

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Angry mumma

30 December 2024, 22:41

  • 1 Review
  • GB

Verified

Not worth the hassle

Not worth the hassle. I have ordered from here a few times because they sometimes have good deals on. However it’s not worth the hassle! Each order i have paid £5 postage for delivery, and not be delivered to my house but to be picked up elsewhere! I’m sorry but £5 is a lot of money for me to travel to another town to pick up something I paid for postage for. This hasn’t happened on one occasion either and when I disputed this they offered me a postage refund and guess what it’s been two months and I still haven’t got a postage refund! I won’t be shopping here again I suggest you change your delivery service. Replying your reply - I have emailed you twice with my order number and name with no reply which led me to write this review

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Customer

30 December 2024, 00:15

  • 1 Review
  • GB

Verified

Excellent service as always.

Excellent service as always. Quality goods. Fast delivery. Great customer service. Great website, easy to navigate.

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Marta George

30 December 2024, 00:12

  • 1 Review
  • GB

Verified

All good however the note on the card…

All good however the note on the card inside the gift is always left empty, regardless me leaving a message every time when ordering

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Sian

29 December 2024, 06:23

  • 1 Review
  • GB

Verified

Great product, disappointing communications

The Stokke Tripp Trapp High chair and baby set arrived in perfect condition, love the colour fjord blue. Unfortunately it did not arrive on stated back order date and I didn’t have it in time for the big family get together that I’d planned to use it for. I had to do all the chasing to find out the reason for the delay. Whilst I received explanations on asking, it would have been better if NBS had kept me informed. The price was very competitive and NBS place the blame for delay on their supplier.