I ordered a pair of Pacific Grey Hiking boots that when I ordered them I got a text asking me if I wanted to join the buyer club, I replied YES Then never received my Boots. Called Heartland America they said they sent out letters about my order but I NEVER RECEIVED any letter of cancellation or payment denied.

Love your company Always get what I order & never any issues with returns or exchanges Thank you 🙏🏼 😊

Products were very Cheaply made for the price. I could have bought the same things at Dollar Tree. One item didn't work. To get them to credit your money back is a joke. I have been waiting since Dec 16th. I understand the holidays make things challenging I was told to contact them if I didn't receive a refund by 1/12/2021, and was told that is was going to be another week UNACCEPTABLE. I asked to talk with a Supervisor and got the run around her as well. She told me that she couldn't refund my membership fee because I used part of the membership, I don't understand that when I sent all the items back. I WOULD NEVER RECOMMEND HEARTLAND AMERICA.

Products are generally inferior… Electronics are overpriced

i got what i wanted and you done your job. your company done great. thank you

Old rehabbed electronics...you'll send back...you'll loose money...you will not be happy.

I gave you 4 instead of 5 stars because I stll havent receive the 2 sets of back dated thermal underware yet. But the lights are great and I hope to be ordering more soon. light and love Vincent i

Hooray for Heartland ! Dear Sir/Ma'am: Having shopped with Heartland over the years I can still say that your prices and responses are quick and welcome by all of us who trust Heartland with our purchases. I'm sure that I speak for many, if not all of your customers. I did not receive the written operating instructions for the: Craig CD/Cassette Boombox (67507) Order date: 2020-0920-09.03:17 Please send me the operating instructions as soon as possible. Thank you, Earl Ferguson

I had ordered and received several rechargeable hair clippers which were not holding a charge. I did not realize that 3 of the 4 items were not working until approx. 6 weeks after I received them and called customer service to see if they would take them back. I was offered a return shipping label and a store credit for the return items which I accepted. I've been a customer of Heartland for a few years and never had to return an item before but I'm glad they would stand behind the integrity of their merchandise.

they do great and are fast with deliverys