I like the service but I find it very difficult to find answers to common questions let alone talk to a live person.

Pricing and on-line interface are terrific. Customer service is understanding and concerned even if just a bit unresponsive or overworked. Best to communicate by email, but sometimes a phone call works better. But, it is reliable and cheap, and that means you almost never need too communicate with them.

Good and reliable service. I especially like the global phone Programm.

Every time I have had an issue ,the support staff has helped me figure out whats wrong. I like that i can switch to sip cridentials and use my own softphone and obihai . And i like that i can talk to my relatives overseas for very cheap all i want. The one thing i hate is to get an email notification ,whether voicemail or otherwise, can take anywhere from 1-4 days to recieve that email . Support clearly stated this is an issue they are trying to fix but,havent yet. This is the one bad thing about the service. But at least the support staff was honest . I am still happy with the service though .

service was cancelled almost immediately upon install, as the employer's requirements were altered. Service charged me a full year's service, one additional unknown charge which was never explained, and has failed to refund the charge as they said they would, a month down the road.

The enrollment and ordering process was quick and easy. The service has been good.

Leaving messages is a bit awkward. Regular tel sevice is great.

Reports $uck! Takes DAYS to get updates on WHO called and WHEN! Works great for ringing both hoe phones and cell phones at the same time!

I rate them with four star because they are simply the best and awesome

Thank you for the great support