We bought VOIP service from another provider (voip.com) that at some point in the past was in turn bought by Phone Power. We've now been with Phone Power for quite a few years. The service has been very reliable. There have been a few outages but they were very rare and were fixed promptly. Voice quality has been pretty good and gradually improved in comparison with what it was at our old company. We haven't tried using it for FAX. I suspect that any problems we've had were more with our Internet service provider than with Phone Power. They offer a pretty good spectrum of services at competitive prices. I recommend them.

They correct the over charge quickly.

Phone Power has absolutely no interest in their soft phone quality. When a problem comes out it should be dealt with turn fixed right away not sure when the next update is due how much later. Unsatisfactory service.

I want to expres my gratitude to Mr Kolyn, who realy help me along the way. He is very dedicated to my satisfaction. But as far as the Phone over IP quality, it is average. Sometimes the line just cut out on me, sometimes I ear echo, and sometimes there is some lag between the two interlocutor. Other then that, the INternet download/upload speed is satisfactory considering the 6Mb DSL connection that I have. Guy C.

I have been very impressed with how easy PhonePower was to set up -- connecting the physical phone (which I picked up from Wallmart for $15) with the adapter provided by PhonePower was a no-brainer, and I also like the iPhone app and the SoftPhone version on my PC.

Affordable, lots of features and works

Great service, seamless transition and great savings from my cable carrier Highly recommended.

Very POOR updates! Can take one to two days for them to update callhistory! That can really SUCK when you need to see who called - and get the call back number! Incoming fax are saved and sent - which is a plus if you don't have a fax machine.

Excellent quality...Don't see any difference in quality vs the phone service I had through Optimum. Customer service and tech support is always very helpful although usually have to wait 5-10 minutes to get through.

Good service