Very fast shipping, package protected and secured better than fort knox!

So happy to have found Tackle Direct! Shipping was incredibly fast with terrific communication!

Yes I received my order

Excellent experience!

Easy online ordering, good prices and reasonable shipping times especially during COVID

Found exactly what I was looking for and ordering and delivery were easy-peasy

More than excellent!!🙌🏽

Order ID: 905354 - It is a new Shimano Saragosa SWA, pre-order for Sept I placed order on Aug 4, 2020 and finally received an email on Sept 3 asking me if I received my order or not. They should know if they got the reels in and sent it! They have not respond to my email until now Sept 8. Customer service is deplorable.

Ordered a rod and some line weeks ago. The line came but the rod still hasn’t. They do not answer the phone and instead it is a voicemail telling you just send an email to them. This is for sales or customer service. It is impossible to get somebody on the phone and they don’t answer customer service related emails. I purchased this ride for an upcoming fishing trip and I can’t find out anything related to the status. Spend less money on buying ads and more money on customer service.

TackleDirect.com Delivery Confirmation - Response Requested (Order ID: 853193) Never received and ordered in May. Asked for partial cancelation. No reponses for months via email. No phone. They just charged my card. Got back to me day I posted [months after order] and refunded my card.