Helpful, friendly advisor - genuine advice
A great experience with Your Mortgage People. Our advisor, Simon, was really helpful, friendly and great to speak with. Being local to us also helped! Simon went through the questions efficiently and was patient with us scrabbling for information. He knew his stuff and gave us some great advice that we hadn't had elsewhere. Ultimately, we haven't gone with ymp as we already had a MIP with the best option - this was another plus for Simon as he was honest about the fact we already had the best deal so couldn't help this time. Because of the service, we would absolutely look to use in future!
Excellent support and advice
Excellent support and advice, throughout the course of my remortgage planning and final decision. Would highly recommend their elite services to all.
Very easy procedure
Very easy procedure
Really difficult to speak to anyone…
Really difficult to speak to anyone after we agreed to deal, felt as if it was rushed through before Christmas holidays, not sure if best deal, also still haven’t received the house valuation we were told would be done as part of package.
Re-mortgage
Excellent customer service from start to finish My case manager continually kept me informed throughout Highly reccomend
Mortgage people were outstanding in…
Mortgage people were outstanding in customer service. They may it a very easy process.
Wouldn’t use again
Service was ok but they are very expensive and not clear about the total fee upfront infact I felt that they were deliberately underhand about it. Would not recommend or use again.
great service start to finish
great service start to finish
Absolute performance
What the difference was the understanding that the staff had with my situation, they dealt with me professionally and were absolutely committed on getting me the best deal that I could get.
Peter has helped us on two occasions…
Peter has helped us on two occasions now and both times he has been amazing. We felt at ease at all times with no pressure put on whatsoever. He had our best interests in mind at all times and we are extremely grateful. Thanks so much