The type of customer service you would expect from a small family run boutique, which is hard to find these days. Really friendly and helpful. Highly recommended!

The process regarding the repair of my two pieces of jewellery was great. The assistant talked through the options, provided me with the cost, advised when they would be ready, phoned to confirm and the items had been beautifully cleaned too.

We found the service was professional, informative and no pressure to buy, and I must say Tina has the patience of a saint. We did buy a very nice piece of jewellery for which I am extremely happy with.

Bought a beautiful bangle. Much higher quality than other jewellers. Good service: gift wrap and even a free gift

I honestly couldn’t have been happier with my experience. I had a ring made here and Theo was so patient and professional when discussing the process/using the materials I provided him with and the ring turned out absolutely beautifully. Would definitely recommend.

The store is great staff are helpful and the items are exquisite!

My wife and I purchased a gold neckless recently from Dracakis Jewellers Brookvale. We were looked after by Nick Dracakis who we have done business with previously. Nick made our purchase of such a special item enjoyable and offered us many options and advice on the pros and cons of each. In the end we selected the very first neckless we were shown by Nick and were very happy with the price and professional service we received. My wife and I would recommend Dracakis Jewellers Brookvale to anyone wanting to add that special piece of jewellery to their private collection. If you ask for Nick to look after you, your purchasing experience will be enhanced and you will leave the store extremely satisfied just as we were.

I had my engagement ring and eternity ring enlarged and Dracakis Jewellers did a wonderful job. I am thrilled with the result.

Thank you for your attention and helpfulness in meeting our requirements! The result was beyond expectation.

Excellent personal service, thank you