When I heard the voice of Miss Dean
When I heard the voice of Miss Dean, I failed immediate trust and honesty in her voice. I was on Humana before she introduced me to this new plan. I trust that I will be well taken care of.
Medicare made easy!
Wade was absolutely wonderful! Trying to navigate Medicare can be a nightmare. He was professional, explained the coverages and options clearly and was a joy to work with.
This morning I started the day upset…
This morning I started the day upset about the higher cost of my wife and I's prescriptions. An internet search showed Smartmatch as an option to find assistance. Agent Leslie was extremely professional and positive. She went well beyond my expectations after other recent customer service experience. Thank you!
Brandon Eby is BEYOND exquisite
Brandon Eby is BEYOND exquisite! I actually answered his return phone call with the intention of telling him not to call back. His calmness while listening to what I had to say grabbed my attention immediately, as I was very close to crying and giving up on this entire Medicare supplement researching thing, AGAIN. I had been on a tear since last JUNE 2024 trying to get answers to the very simple questions I had. Nobody seemed to know what they were talking about, nor did they have answers to some of the most basic questions. Brandon was a kind, glowing angel who walked me, extremely patiently, through this entire process, explaining aaaall along the way many of the things that nobody else could or would. I think I must have talked to my husband about Brandon the entire rest of the evening, as I felt such a relief that I had not felt since last June when this entire 'supplement-not-being-accepted' thing started. We will stay with Brandon now, forever, as this piece of mind has not happened since I got on Medicare, and that was 6 years ago! Thank you, Brandon, way more than I can express here. Just thank you!!
Daniela Barba was the best agent i have…
Daniela Barba was the best agent i have talked to in a long time. She explained EVERYTHING so to the T for me, and the coverage, which would be best for me. I so appreciate agents like this who actually take the time WE need to understand. Thank you so much Daniela!!!
The Agent I worked with was WONDERFUL
Mathew Brooks was patient, knowledgeable, understandable, and pleasant. I am very happy with all the help I received.
Excellent customer service for Lee Boo
Worked with Lee Boo and had a phenomenal experience. He was incredibly patient as I asked a lot of questions and o believe we made the right choices during the process. I would highly recommend him.
he was able to identify which plan…
he was able to identify which plan would deliver the coverage that I needed
Making the complex easy and understandable
Well informed agent answered my questions, led me through the sometimes confusing process, explained the language and meaning of things, and helped me reach a solution that I am confortable with
This company and it's employees are by…far the best
This company and it's employees are by far the most proficient I've spoken to, very helpful with my understanding of programs. Highly recommend them for your needs.