I have bought Jack's Magic compost for several years and had no problems. Last year, 2024, they changed the formulation and I had very poor germination of small seeds, larger seeds - courgettes, germinated but could not pull the seed leaves out of the compost and ended up upside down with the roots in the air. I will not be using this again.

My Peckwith fatball holder (over 5 years old) had two tiny plugs which had perished.I emailed the company to enquire about replacements late Wednesday night and woke up the next morning to see a reply from Daniel saying my item was in the post!! It arrived this morning. Amazing service. They didn't charge me even the postage. Icannot understand the ratio of bad reviews on here. I can only assume that some people don't bother making a comment when they are happy with goods or service.

I bought westland planting soil for vegetables. Thanks to that it has killed my wonderful plant that was healthy, l looked into the soil that was left to check and found to my shock!! That it has plastic, and painted wood (colour white) as if it came from a back garden gate or picket fence. I'm am furious as this plant l grew for 1 year... and it was very healthy before l used the westlands planting soil. Devastating, hurt, and angry!!! Check your bags and see if its full if rubbish before you use it!!

DO NOT BUY THIS PRODUCT. We chose this product as a replacement for an earlier excellent Gardman bird feeder. The new product arrived without instructions as to how to fit the feeding and water trays. These were difficult as you have to use a 45 degree angle to fit them to the pole. Furthermore it was found that neither the feed or water trays were removable for cleaning so that bird hygiene could be compromised. After Gardman were contacted they tell me a video is available to show how these are fitted but I pointed out that there are people who do not have internet access. Gardman have pretty much ignored the point of the non removable feed and water trays. A complete waste of money and will have to be discarded. Bad design and cheaply made no doubt overseas. DO NOT BUY!!!

I recently had an extremely disappointing experience with Westland. After making a payment through my business account, I requested a refund due to an issue with the product. Unfortunately, the refund was mistakenly sent to an account that doesn't belong to me, but to a former employee who had been terminated for unethical practices. Despite my repeated requests for the refund to be processed to my original payment account, the company failed to address the issue correctly. This not only shows a lack of proper procedures but also raises serious concerns about their handling of sensitive customer information. I provided them with the original payment receipt and all necessary details to correct the mistake, yet their response was inadequate. This has caused significant disruptions to my business, and their unwillingness to take immediate and appropriate action has left me with no choice but to consider legal action. I had hoped for a strong partnership with westland, but this experience has shattered my trust. I strongly advise others to be cautious when dealing with them, especially regarding financial transactions.

Westland peat free compost has to be the worst ever on the market!!!! My bag was full of bits, stones and twigs!!! On using after a day or so for my indoor plants I have ALOT OF mites flying around from the compost!!!! DISGUSTING to say the least. I would never ever touch WESTLAND again. Buyer beware!!!!

I purchased the Flopro Hose and Cart System (30m) from Amazon as a gift for my father. The item, which costs over £120, is covered by a 3-year warranty. Unfortunately, after just 2.5 years, the handle snapped while my father was winding the hose. Upon contacting Westland Horticulture, the owners of FloPro, I was informed that this issue is not covered under the warranty. They claimed that the hose cart system had been used incorrectly and suggested that the breakage was due to abuse and improper storage. They recommended that the product be stored indoors, which is unreasonable during the summer when my father uses it daily to water his plants. ITEM HAS BEEN REPLACED UNDER WARRANTY - THANK YOU

Bought 2 boxes of fast growing lawn seed, specifically looked for the "deters birds" one. Put down on lawn, pigeons and magpies couldn't eat it quick enough! Took a picture and contacted Westland explaining I'd bought the "deter birds" seed and the birds had eaten it and it was expensive bird seed. Their response was " all birds will eat seed" So don't waste your money, they are not interested. I've avoided since.

I bought two Gardman birdfeeders from Amazon. Hopefully with squirrel and Starling proof cages. First one arrived with incomplete parts, returned. Second one arrived, with 3 parts impossible to fit together, very poor manufacture and design. Also returned. Would love to know where these birdfeeders are made? Shall be looking elsewhere for my next bird feeder.

I see very bad reviews. My experience is quite the opposite, true, I was not buying compost which appears to be cxxp. I bought three Peckish nestboxes and the quality was excellent. I searched Amazon first and those of a similar price were reported as being full of sharp edges and points,not so with Peckish. solid with good workmanship. Would not hesitate to buy again