Avoid! Extremely poor quality products that do not match description and suitability. Compost sold as premium seed medium at horrendous price is so heavy it contains over 10mm stones, weed seeds and fly larvae. Customer service is AI based sending you unrelated chains of wikipedia scam in reply, completely uninterested in investigating just to put you off, so unprofessional and childish. After sending the sample to them they came back 2 weeks later saying the pH test came back just fine so nothing wrong on their side, absolutely ridiculous! I will never spend another penny on their products!

Twice I have bought Gardman no grow seed. The first time the seed was mouldy, the second time it was infested with Indian Meal Moth which then spread larvae into my kitchen through the opened bag!! I thought the first purchase was just bad luck, but never again!

I decided to install bubblewrap into my greenhouse. I required fixing clips. I purchased several packs of 60 Fixing Clips. The clip is in two parts. A washer and the clip. They go together. I thought i was buying 60 clips. The label states "assorted packed of 60". This is a total confidence trick. And intended to deceive. There is in fact only 30 clips. The washer and clip go together. Gardman should be ashamed of themselves for trying to dupe their customers who are buying in good faith..

Bought Growing Success Bug Stop spray for prevention of bug infestations on my succulents as advised on the label ('certified organic, totally safe blah-blah-blah'). After one moderate application almost all of them were badly burnt and scarred. Customer Support was arrogant bordering with being rude claiming that it was my fault (of course!). She confirmed that the product was tested in vivo but refused to provide me with any details on ingredients or product test results claiming that it is commercially sensitive information although the product seems to be discontinued (launched in May 2022!) as there are no traces of this product on Westland website (not even in Retired products!). Had a poor experience with Westland New Horizon compost too. The sweet corn seeds planted in this freshly bought compost germinated fast on the heat pad but all of them died within two weeks because of fungal infection (roots were covered with white fungus). Thought the seeds were infected but, as still had some seeds remaining in the pack, I just planted them directly into the soil outdoors instead of troughing away and ALL of them germinated and turned into healthy plants! Sure the compost was infected and that smart Technical Advisor would surely advise that it was my fault! Would never buy ANY Westland product in my life not only because the quality is very poor but also products are hazardous for use.

I used to use Westland products for Top Soil for annual maintenance on the lawns. In addition their multi-purpose lawn seed. However, last time I bought their Topsoil it was full of stones and rubbish, which I had to rake off. This spring I bought their lawn seed from B&M but noticed it had Surestart included in the title, plus ‘Quality lawn seed: Lush Green family lawn. Firstly it took months to germinate after watering daily. Then to my horror it was anything but as stated on the pack. The grass was thick leaved and nothing like the other established (Westland) fine grass! If it is supposed to be different to their normal multi-purpose, then it should be stated on the packet! My only saving grace is it was a patch I had altered to change the shape of the lawn which I will now be digging up and replacing with another make. I am done with Westland products. If B&M are unknowingly selling fake products, now is your chance to track the supplier down. It shouldn’t be that difficult. I will be spreading the rest of the packet for the cows to eat, if it germinates before winter? If I could rate it ‘O’ star I would, for day light robbery!

I bought 3 gardman nyger bird feeders got them home put the nyger seed in and hung them. Not one bird would go near the steel feeder so I put a green plastic feeder back and hey ho they are back again. That was a complete waste of £30 that I can't afford. I love to watch the baby birds when mum brings them. Message is don't buy steel feeders birds don't like them. Mary Unsworth

Just message to make you gardeners aware of very poor product from company called Westland Horticulture Ltd. I purchased 32 bags of Westland Top Soil from my local shop in order to fill my raised beds inside my polly tunnel. After 3 weeks Mares Tail was growing at rapid rate in each raised bed. The soil was full of mares tail roots and small stones. The information on the bag states weed free and graded. To stop these weeds spreading to my entire garden and neighbours I had to re bag the soil and take to tip. I Contacted Garden Health and reported my findings, their response was it has not been stored correctly by the company who sold the soil or wind or birds have brought the seeds into my polly tunnel. Very poor response from Garden Health. I have purchased another bag and this will be sent to trading standards for their analysis, as advised, waiting their response. . *****MESSAGE TO YOU GARDENERS. STAY WELL AWAY FROM WESTLAND Top Soil, UNLESS YOU WANT MARES TAIL IN YOUR GARDEN******

Garden health market under Westland and Resolve as well as other brands. This is a general review to say I have found their Westland products to be poor. Their lawn seed in particular failed to germinate and their customer service team just assumed it was my fault and that I had not used it correctly. I bought it online from a company they were unaware of and they gave the impression they did not care as it was not one of their known suppliers and it could be a fake Westland product. Also found their lawn fertilizer not to be as good as other brands tried, so not planning to use any of their products again. Sorry guys but poor product followed by poor customer care means my hard-earned pounds will be spent elsewhere.

Got some multipurpose compost to start off some tomatoes and cucumber plants. Done this loads of times without a problem. But the compost quickly started growing mushrooms at a very high and fast rate. So fast that I would remove them come back an hour later and there would be hundreds more. The cucumber plants was ok with it but the tomato plants died shortly after coming up because the mushrooms basically sucked all of the moisture out of the compost. I emailed Westland to try and get them to resolve it but they just refused point blank to achnowlege the problem and instead I got a quite patronising response. I originally asked about a replacement I wasn't after any money. Maybe I got the wrong product to begin with they could have offered me advice but instead I got a response that falls short of what I would expect from a reputable company.

There should be a zero star rating rating, what a load of rubbish, bought two rose arches which we was going to put end on end to make one, the pre drilled holes misaligned badly, wood was already split, screws way too long you could have a hanging basket on them, screws missing, didnt bother contacting the comapny as judging by the workmanship I know i would of got please return to us etc, wasting even more time taking it apart, never again would i buy this brand, save your money