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DJ

24 December 2023, 00:34

  • US

I have had several experiences with…

I have had several experiences with Arendal customer support and they have all been exceptional. All the reps I have talked to have been extremely knowledgeable, friendly, helpful and genuinely concerned about what is best for my needs!

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NEAL RABINOWITZ

23 December 2023, 05:14

  • US

Absolutely top-notch

Absolutely top-notch, superb customer service from JULES and KRISTOFFER starting with the first communication. Dedicated and understanding, they worked to resolve some initial glitches with the 1723 S THX TOWERS. They were clearly committed to excellence and worked diligently to get everything done to perfection. And they both succeeded!!!

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Jason

22 December 2023, 19:56

  • SG

Pre-sales support

All sales personnel were 1) very helpful 2) understand customer's need 3) keep in touch with customer along the delivery process Great job and support

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edwin marks

22 December 2023, 11:42

  • US

prompt delivery

prompt delivery, very well packaged, good value for great sound

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James Ferretti

21 December 2023, 21:12

  • US

Great customer experience

Great customer experience. Had an issue with shipping (Pre-processing), called but did not get an answer. I then sent an email. The following morning, I received an email and was able to correct my error. They then reached out to me on another email stating one of the items was out of stock, so they provided me with another option. A few hours later I received a call because of my original phone call even though I did not leave a message. Great follow up, great customer care

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Markus Kollermann

20 December 2023, 16:13

  • AT

Outstanding support of the Arendal Sound team

The support of the team is always outstanding. In this specific case it took quite long to receive the spareparts because of non availability. Therefore only 4 stars. However there is no other company that can compete with the personal comittment of the whole Arendalsound team. This is really outstanding and very appreciated.

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Phu Berntsen

20 December 2023, 15:49

  • NO

Rask levering og kan stole på

Rask levering, god kvalitet og fantastisk lyd.

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Rick Poulos

20 December 2023, 09:45

  • US

I received my reply super fast

I received my reply super fast. I dealt with Jules who was very helpful, professional and a great attitude. He even followed up the very next day to see how his recommendations worked out. I’ve never had support of any kind so superb. Great job Arendal and more importantly Jules. Much appreciation. Rick

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aahelbig

19 December 2023, 22:19

  • US

Industry leading CS.

Industry leading CS.. other audio companies should take note of Arendals exceptional support. Any issue I experienced ( which were few and far between ) was handled expeditiously. Good job guys...

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Udo Pagels

19 December 2023, 18:37

  • DE

Sehr nettes Team

Sehr nettes Team, haben sofort auf meine Anfrage geantwortet. Werde weiter mit ihnen in Kontakt bleiben. Super Tips gegeben um mein Wohnzimmer Klanglich anzupassen. Und in naher Zukunft auch Lautsprecher bestellen. Danke und ein schönes Weihnachtsfest und einen guten Rutsch ins neue Jahr. Gruß Udo aus Berlin