The team members spoke to me extensively about my upgrade/purchase. Very objective and honest. They obviously love what they do and were not trying to sell speakers. Vern

I received excellent advice on the chat prior to my purchase. And excellent follow-up support when I discovered that my 1723 Tower speakers had both been damaged during shipping. But the speakers *were* both damaged, which suggests that their packaging isn't as secure as is needed for these very heavy products. In the end, five-star service requires delivery of undamaged products.

The ordering process was seamless and the delivery was fast. When ordering, I felt assured knowing that I could audition the speakers without risk. These are keepers.

On Sunday I reported a defect, on Tuesday already received the spare part by express. Failures and defects happen, but when the support and warranty processing is so efficient and customer-oriented, there is no time for frustration. Other companies are welcome to take the Arendal support as a model!

The experience with Arendal was excellent. From their services to the their supports and to their products. Well done Arendal, keep doing what you are doing.

Thoughtful answers and online chat access to people who know audio.

Lukas was amazing , I wish we had that level of service in more places.

Great quality products, shopping experience was flawless and delivery very fast. Recommended!

Quick response with the info that I was looking for.

Exceptional service, easy to communicate with and my best experience dealing with customer service this far! Wish i could have given more stars.