Refusal to Refund!
Terrible experience with Rebel Energy! They repeatedly miscalculated my bills, overcharging me significantly. Even after I moved out of my apartment, they refused to refund my account balance for over six months. Despite multiple attempts to contact them, they chose to remain silent. Completely unprofessional and unacceptable service! Avoid at all costs.
I had an issue with my direct debit and…
I had an issue with my direct debit and spoke to a person named Louise from the collections team. She was very helpful and professional, and I am very happy with how she resolved my issue. Thank you, and keep up the good work!
Janine Was very helpful in sorting out…
Janine Was very helpful in sorting out my situation
Neal S - A Star
Neal S, made a complicated situation much simpler for me (as a landlord) to deal with and tried his best to resolve the issues.
Abenathi answered all of the questions…
Abenathi answered all of the questions I asked in a clear and precise way and I appreciate that. Thanks and kind regards
Polite and professional
They helpful staff member roy broke down everything to make me understand he was such a kind and polite adviser customer care was out standing 10/10 roy
Quick response and Caitlin was…
Quick response and Caitlin was efficient in resolving my request.
Applied to much pressure to set up a…
Applied to much pressure to set up a contract. I am going to cancel this contract and stay with British Gas. Sales tactics are far too harsh and apply far to much pressure to join, she made it difficult to refuse.
Nathi was so polite and brilliant…
Nathi was so polite and brilliant today.He was extremely helpful throughout the call and solved my queries.Thankyou!!
My questions were answered with clarity…
My questions were answered with clarity and I am happy with the support I received.