I am a Rebel Energy customer and have been experiencing the following issues: my submitted meter readings disappear (!) from their website, and their Bills page constantly displays the message "Something went wrong." They have been unable to fix this problem for weeks, and it remains unresolved. I recommend avoiding Rebel Energy. Update: One month later, the submitted meter readings continue to disappear from their website. Rebel Energy is unable to fix their mistakes.

My call was answered very quickly, and received answers for all my questions and was satisfied.

Jaydrin was very helpful and super nice. Easily helped me sort out my query. Nice and respectful

Good evening Rebel Energy hope you are well. I want to express my appreciation for your service to us. Today I spoke to Neal the chat was great keep up the good service we are very happy. Kind regards Gladys Tsikwa

Representative was polite and answered all my queries! First interaction with rebel energy was good.

For customer service I would say they have very lovely staff. Spoke to two different people who were both very polite patient and helpful and fixed my issue quickly. The energy rates are competitive but I will keep shopping around for the best deal. But nice to speak to some decent humans, even if the wait time to answer was a little long.

This company is a scam, the suddenly keep charging extra for unjustifiable reasons, I wish I knew better before joining them

Faatima was very hepful and encouraging. Very polite and efficient.

Jaydrin was very helpful, answering all of my questions and checking my online account.

First bill I've received is for £741 based on an estimate for 1 month gas usage - there's been nobody living at the house and there's a smart meter. Asking for the money with no explanation, this is an average households yearly bill and I'm being asked for it after a month. Escalating with Rebel but until there's a solution this is a very unpleasant thing to receive.