I chatted by telephone to Jaydrin in…
I chatted by telephone to Jaydrin in customer services this morning. He was excellent, caring and helpful, sorted my problem without any hassle. Well done Jaydrin.
The agent was very helpful
The agent was very helpful
Very friendly
Very friendly
Quick reply to enquiry
Quick reply to enquiry
Phil was a saint and helped me a lot…
Phil was a saint and helped me a lot communicated brilliantly and explained everything in detail.
Lucretia Africa was super helpful
Lucretia Africa was super helpful! Lucretia was very patient with me and helped me throughout the call. She solved my queries and was a pleasure to speak to. Thank you Lucretia!
I would avoid rebel energy like the…
I would avoid rebel energy like the plague.Either the training is crap or just rude manners by customer service staff. Had direct debit set up, and Rebel was taking payment from the account. We have since moved to another supplier. It turns out Rebel wasnt taking full payment. My other half tried to sort out payment option. And Rebel started with intimation and bullying.
De-Juan was very friendly and helpful
De-Juan was very friendly and helpful
Had an issue with my account
Had an issue with my account. It was promptly dealt with and I was reassured it was a communications issue by mistake and that I had payed, y final bill and wasn't getting double charged
She was attentive and helpful
She was attentive and helpful