Wonderful experience

Quick resolution of my refund payments

Issues closing down the account so it took 3 months to receive a final bill - very frustrating as I wanted to pay up and settle this with a new house to pay for. Customer service is always helpful and connects quickly.

Professional

patient customer service, quickly solving my issue

I had an amazing experience with Sarah while seeking support online. She responded quickly to my inquiry and was incredibly helpful throughout the entire process. Not only did she resolve my issue efficiently, but she also provided clear, step-by-step instructions to ensure I understood everything. Her friendly and professional tone made the experience stress-free, It’s rare to encounter such excellent customer support, and Sarah truly exceeded my expectations. Thank you for your outstanding help, Sarah I will definitely reach out again if I need assistance in the future!” This review emphasizes Sarah’s responsiveness, helpfulness, and professionalism, which are key aspects of excellent online customer support. Thanks Rebel Team.!! Keep it up "SARAH"

I want to extend my heartfelt gratitude to Katie Roderick from Rebel Energy for her incredible support in resolving a dispute that had been ongoing for eight months. Despite my repeated attempts to connect with various representatives from the organization, including efforts from outside the country, no substantial steps were taken. Within just a week, she not only addressed the issue but followed up with her team to provide me with a solution. Her dedication, and empathetic approach were truly commendable. I would also like to acknowledge Diane F. for her support in the process.

Horrible company! They work with that scammy bill utility company called HomeBox. They would create a business account with them, won't tell you how much they charge you, won't adjust any bills, won't even provide you a final bill. They literally create an account under your name, but you have no access to it, because they get a special deal & commission with these homebox crooks. My current bill, per month is £68 which includes elecitricty & gas, compare this to £158 paid with these crooks per month. 0 communication, total confusion, probably a nightmare to get any sort of money back. PLEASE DO REPORT FOR TRADING STANDARDS THEM AND HOMEBOX.

I have found Rebel Energy, as a compan, very helpfully and informative, especially "Sarah w" in particular. Thank you very much for all you're help and making everything to work so well 😊

NealS and his team reissued an accurate bill quickly and confirmed payment by return.