Excellent help and advice
Excellent help and advice Friendly staff Makes every so easy
Very good service
Very good service. Found us the best deal possible would recommend.
Excellent service and friendly customer…
Excellent service and friendly customer service Danielle and Rachel very helpful
Efficient,knowledgeable and pleasant…
Efficient,knowledgeable and pleasant people
I know Viv from booking previous…
I know Viv from booking previous holidays so it was good to have a friendly face to speak to
Warm
Warm, friendly knowledgeable staff
For a number of years I have been…
For a number of years I have been booking through the travel house moriston. Danielle and jo are a pleasure to deal with 👍 Both are very knowledgeable and professional, at times other staff members are there who are also a pleasure to deal with. Don't hesitate to chat with the staff there as they are very helpful I used to book online I now do everything through the travel house. The staff there are a credit to the company they work for.
Lady who answered the phone about a…
Lady who answered the phone about a refund she has incorrectly process was extremely rude and short when informing her she had broken direct debit guarantee she had simply placed the phone down and informed me she will call back at a later point. Woeful attitude towards your clientele especially when you are in the wrong will not look to use this company again. Also will look to be contacting financial ombudsman in relations to this issue.
Superb
The staff are so friendly and helpful. I've booked around 4 holidays with them due to the amazing experience I recieve each time. They go out of their way, even when the holiday is booked and paid for to make sure everything is 100% and the aftercare shows they genuinely care about customers.
Dealing with Mark Benson at the moment
Dealing with Mark Benson at the moment, he seems very kind and professional, I definitely recommend him.