I placed an order with AYP healthcare (#AYP60653) at the end of March. As of the time of writing this review 02/07 the order has not arrived. I have contacted them on five separate occasions. I was told they were unusually busy but would dispatch the order soon. Since then silence and requests for a refund have gone unanswered. Avoid!

Took a month or more to arrive very poor service won't be using them or recommend to anybody

I made an online order and estimated delivery was within 10 days however i didnt receive my order and enquired about delivery. I have been informed that there is backlog and soon i will receive delivery. It took them 2 months and 15 days to deliver my order. I asked them to refund which has not been entertained. Dont waste money and time by ordering from AYP

Ordered medication which took weeks to arrive and was no longer required at that point. I have had no communication from the company despite many request to refund me. Do not use

Worse service ever. 2 months waiting for delivery. I did send 5 emails requesting a refund. They ignored me. I wont buy from them again.

The order took weeks to come and no communication updates despite numerous emails. I received one response indicating a backlog in supply chain eventually and assurances item would be with me within a week which never materialised. If you want something within a timescale or any type of customer service, I’d suggest going elsewhere.

Excellent service

Awful experience placed my order and it arrived two months later. I tried to make contact on numerous occasions but no one got back to me

Waited from 5th April until well into June for the items I had no update or indication of delivery times, just a load of standard emails. Service and communication was appalling

Order came months after I ordered it even though it was advertised as 3-5 working day delivery. Found it took an unreasonable time for the company to reply to my emails, refund I was promised for a product I have still not reviewed even though an employee asked for my bank details to process said refund citing “issues with the system” this made me wonder if I was being scammed - given how long the product took to arrive im surprised it arrived at all.