Finally received my order after a lengthy delay, no communication for the company until I emailed them then still didn’t hear anything after the second deadline for receiving goods. Ok there was a backlog from supplier problems but they just didn’t bother communicating with me at all. Won’t use them again

It took over 5 weeks from my order being accepted until it was shipped. I had to ask more than once when I would get my order as the delay grew. I would have expected to be contacted by them, not to have to chase them for information myself. It did turn up in the end but I am reluctant to use them again.

I waited 2months before I reported the product Not being sent to me, beforeI contacted my credit card company. You then had to refund me and was followed with the arrival of the ordered product. I had already sent you 3 emails which you responded to 1 but still didn't send my order. The company reviews are very low so you still haven't improved your service. Not everyone is savvy enough to report you so you must be taking many peoples money without sending their order. I know this is the case as I've followed recent disappointed customers. I do not recommend this company.

I paid for 3 day delivery and it took 5 weeks. I emailed several times for a refund and I have still not had an answer or received the item. Worst online chemist I have ever used.

It was very late, I ordered a couple of months before it arrived if not longer and I had to remind them they had taken the money for a few months and delivered nothing. They did send apologies. Really the problem I had was no longer a problem so pointless when it arrived.

I don't know how to evaluate this company!!?? I bought a box of cream on May 2, and the company pledged to deliver the medicine within 3-5 working days. I sent to the company many emails and did not receive any response (except for one email that I received on May 13th saying that the medicine would arrive next week. I replied to them that I no longer needed it and requested that the amount to be refunded to my account). In the end, the medicine arrived on June 17th, Well after 6 weeks, I no longer needed this medicine at all because I bought the same cream at a cheaper price from another company. I hope you can send me the method to return the cream to the seller because I informed my bank of what happened and the bank refurned the amount I paid. I will never buy from this company and I do not recommend your services to other customers.

Not delivered for ages then received after the problem was resolved. A request for a refund had been ignored. Never again

Delivery of 2-3 days took almost a month and had to msg you before any action was taken.

Waited over 6 weeks for my tablets to arrive. Not very pleased with service. Thought I had been scammed at one point as communication went dead⁰

Communication is absolutely shocking! They don’t reply to emails, they don’t deliver on time, tried requesting a refund because they hadn’t even shipped my order after 2 weeks! Would never use again