I wouldn't even give them 1 star but couldn't write a review without giving any!! Still waiting 3 months after initial order. Have e.mailed numerous times, sometimes eventually receive a reply..others not! Repeatedly advised order would be sent within so many days..but no! At one point offered a full refund( £60+ order from my mother) but nope..nothing again. Still no reply and repeatedly e.mailing every week!

I placed my order AYP51764 on the 28 Feb 2024 and paid for the goods. Despite numerous emails chasing the company which they responded to saying the goods would be despatched in a few days. However, no goods have been received or refund made. I have today sent them another email asking for a refund and I wait their response. This company should be avoided at all costs. Do not order any goods from them. They say they deal with the NHS which gives you a false sense of security.

The helped me choose the right cream I needed a sent it out straight away.

AVOID this company. I ordered 2 months ago and have not received my order or had a refund. They will send you 2 emails saying supply issue in the 1st one and the second when you chase them, do you want a refund. Say yes and then nothing. My next step is to report them to Trading Standards. AYP Healthcare total rip off!

Easy to order and on time delivery

I ordered eye drops in February, didn’t arrive contacted them, they said they had a problem but I would receive them the following week, this happened several times so in the end I asked for a refund, after two attempts still no refund, I have just emailed this morning for a third time.. I thought I was giving a small company a chance, but have now ordered from Amazon they arrived the following day ..very disappointed with AYP, giving the benefit of doubt maybe mine was a one-off situation..

Ordered a product on 5th March. Still has not arrived. Not being kept up to date unless I push for a response and have had no response to an email sent on 16th April. I have had to purchase elsewhere and I am now requesting a refund but getting no communication at all.

Ordered and was told product on line was instock just a holiday back up medication of anti-diarrheal pills, Said shipped in 2to5 business days. No porduct arrived prior to holiday so purchased from Tesco. TRied to call line say not taking calls n line form completed no reply. Product no use now to me, seems like charge back and a complaint to the General Pharmaceutical Council about the registered pharmacist running the company

Ordered eye drops from AYP on 20th march. Delivery was supposed to take 2>5days. They never arrived! I contacted the company several times. AYP said they were having a problem with a new robotic system. I then asked for a refund but from then onwards they never replied to my emails. In the end I contacted my credit card company and asked for a refund under the chargeback scheme. I will never ever use this company again!

I have been waiting for one order from February and another from march totalling over £64. I have contacted them several times but am still waiting for the goods or the money. Lost all faith and confidence in this company.