Delivery took 5 weeks to arrive with no notifications. Never got any response when contacting. Shambolic service. I will think twice before ordering from here, especially when you can’t get through with them on telephone and they never respond on email.

Order took 3 weeks to arrive when should have been 2-5 days. customer service terrible, will never use again.

DREADFUL ! Avoid at all costs , 4 weeks since order placed , patronising email about being a valued customer but that they have processing issues . My request for a refund has been ignored. Am going to escalate further , I think Watchdog will be interested to hear about this company .

Ordered product end of January 2024. By March still not delivered (in spite of assurances of 2-4 days from then). By end of March they were no longer responding to my requests for i) updates then ii) cancellation and refund. I asked 3 times to cancel and refund - without response. In the end (mid-April) I had to use Chargeback through my bank to get my money back. I won't be going near AYP Healthcare again.

If you're in a hurry for your meds, DON'T use this company! I ordered on 14th March, and the stuff finally arrived on 29th April! Unfortunately, I ordered before looking at reviews. I hoped I might be one of the few lucky ones whose meds came in good time. WRONG! It took 6½ weeks!

Ordered 4th March still no delivery!!! Initially they replied saying problem with new computer set up but have had no response to my last 3 messages!! Not happy. Taken my money but no medication to show for it! Awful service.

it took forever to deliver, i m also waiting for another order it has been almost a month it still hasnt been delivered. i cant complain about the items thats been delivered so far but the experience is quite annoying.

I placed my order on 18th March. I was told numerous excuses including that a new robot wasn’t working correctly. Three times I was told the order was on its way. I finally asked for my money back and received the order 4 days later. 6 weeks in all for one packet of flarin that was supposedly in stock. Unbelievable that a company selling medication can get away with this sort of nonsense.

Ordered something from them. The website said 4-5 working days. It took 3 months and they only contacted me if I contacted them first. When the item finally arrived, it only had 2 months to it's use by date?

Made an order on 28 February and still no delivery and no reply when messaging them