I recently got in touch with beauty works as my curling tool had stopped working. I got in touch with customer service to see if there is anything they could do to fix it. The lovely Ella H was fantastic to deal with. As it was out of warranty they were unable to fix / exchange the curling tool as I had bought it 4 years ago but instead they gave me a £20 code off my next purchase. Fantastic customer service and I’ve purchased my new curling tool already! :) x

Very good well impressed

I was gifted the Aeris Multi-Styler in Christmas 2023 and after owning it just under a year it stopped working. I sent it back and Bella was very helpful in assisting me with getting a new one sent! Thank you again

Had a problem with my delivery ( not beauty works fault) , Kellie for customer service kept me updated with my order, in the end the parcel was lost , Kellie then sorted a replacement order and got it delivered the next day , thank you very much for looking after me Kellie and keeping me updated

Quick delivery, well packed. Was bought for my daughter for Christmas and she loves it

Brought the sunset orange hair straightener so happy with this product. It’s lightweight straightens my corse thick frizzy hair with hardly any effort doesn’t snag on my hair and extensions either(btw I wear beauty works stick tips and hair is still in amazing condition even after 3rd refit). Purchased this straightener Friday 27th Dec and received next day. The straightener comes in a lovely box with a matching heat mat. Couldn’t fault this company or their products my holy grail

The delivery on this item and my other item was super fast, within two days. Item was as described and easy to use, perfect

Website was easy to navigate and order from, first time customer discount was greatly appreciated. Delivery was quick, product is stylish and well built, the case to keep the dryer and styling tools is as lovely as the dryer itself. The Aeris dryer is easy to use, powerful and very quiet, did not set off my tinnitus as normal hairdryers do (I have to wear protective earbuds when using normal dryers - I didn't need them with this new dryer). I am looking forward to using all the styling wands etc. I'm useless at drying my hair but I look like I've just walked out of the hairdressers. My hair is sleek and shiny and feels fabulous. Believe the hype, the dryer is worth spending that little bit extra as it comes complete with everything you need.

I would highly recommend beauty works. Easy to order. Quick & efficient delivery.

Thank you Bella for your speedy response and resolution. Great customer service as always :-)