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Gary

24 December 2024, 17:52

  • GB

Excellent Customer Service

Excellent Customer Service by Paige highly recommended a great company!

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Laura

24 December 2024, 14:44

  • US

I didn't receive my package

I didn't receive my package, contact customer service sucessfuly, they said will reply my email within 48 hours, but 96 hours past, I received nothing service in my mail box. this is the first time I met so bad customer service, no one can solve my issue, I contact DHL, they said need contact seller to get compensation,but I can't find seller to solve it for me

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CATHERINE B

23 December 2024, 19:55

  • GB

Replacement Order Received

My order was issued but not delivered by Evri, and I reached out to the Beauty Works team to see if they could help me out. Bella M was extremely helpful on the phone and sent me a form to complete, explaining that once the form was returned, the team would look into it with a view to finding a solution within 48 hours. I returned the form and heard from Millie from the Customer Service team within 2.5 hours, explaining that a replacement item was being sent out on express delivery. I couldn't believe it when the item arrived the next day. Incredible service at a very busy time of year, thank you!

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Levi Boughen

23 December 2024, 03:54

  • GB

Sent back 14 days ago still no refund

Sent back 14 days ago still no refund

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Carly m

23 December 2024, 00:42

  • GB

Great service fast and efficient nice…

Great service fast and efficient nice hair

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Jack Harrison

22 December 2024, 14:58

  • GB

Still have not received my parcel that…

Still have not received my parcel that I ordered a week ago

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Louise

22 December 2024, 04:39

  • GB

Had an issue with a product I got last…

Had an issue with a product I got last Christmas. BW responded promptly to my email and sent me a new one out within 48 hours. Fantastic Customer Service BW team, very impressed :)

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Elizabeth

21 December 2024, 21:57

  • GB

Delivered really quickly good package…

Delivered really quickly good package haven’t tried yet will be soon

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Jenny Lawrence

21 December 2024, 17:52

  • GB

Really nice Straighteners

Was told about these by my hairdresser. Decided to give them a go. I've used GHDs for years and wanted a change as they are so expensive and I couldn't change the temperature. These arrived and I was impressed from the first use. Really happy.

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Janet

21 December 2024, 01:20

  • GB

Excellent service

Excellent service, fast delivery. Great products.