Really fast delivery. Perfect product as described. Good value. Very happy.

Easy to order and product arrived a few days later. Thought the product I bought was great value for money. I can't review the product itself as it's a Xmas gift for a family member

what a horrible delivery service i paid £15 to receive next day delivery however i have received it next week plus the company don’t have any idea about it. also the package looks to cheap the bag. make sure you buy it when its on half price not by £90 never pay £90 for it because it doesn’t work as it says

Quick delivery presentation looks lovely

Hairs amazing as always but I didn’t get my 10 in 1 leave in spray I paid for :(

Amazing products and good quality

So I placed an order and the colour wasn’t right. Sorted the return on the portal and used Yodel. Getting my order back to beauty works took a while but was processed quickly after they received it. I emailed customer services to ask if how long it’d take to sort my return as I needed them for my Xmas party this Saturday. Bella M was super helpful and asked Ella to call and take the difference in price and the posted my order next day. They arrived today and the colour is perfect. As a service manager for a premium German car brand, this is exactly the customer service I expect and the girls don’t disappoint. Fabulous service, thank you so much

excellent all round transaction.

Absolutely appalling customer service. I ordered some extensions for my wedding and paid (quite a bit extra!!) for next day delivery by 1pm. The extensions did not arrive on time but the company did not seem that bothered or surprised. No acknowledgement of the occasion or the additional stress this would add to the delivery delay. No offer to refund my delivery fee. They offered me a 30% discount code but when I went to use this it did not work. I questioned this and was given a long list of things it could not be used on - basically I could use it any day other than one with a y in it! Their WhatsApp customer service is provided by either a bot or a team in desperate need of CX coaching and quality management. No empathy, no personalisation and no help. I will never use this company again. Poor service, poor website and the products aren't anything special for the price. Other companies do it much, much better.

Bella was extremely help full and fantastic customer service