Excellent experience
Our experience so far through email correspondence has been exceptional. Noreen (and Sean) have been great at promptly getting back to us to answer every question and have been on top of every detail to ensure a completely smooth and enjoyable arrival and stay. We are looking forward to our upcoming stay and hope the experience upon arriving continues to be exceptional. Thank you.
Excellent service and follow up
Excellent service and follow up. Noreen was a pleasure to work with and we look forward to working with you in the future.
Exceptional vacation
Highly recommend. From start to finish they handled everything and then some. Villa was exceptional, very clean, awesome location, etc. Great experience all around and we look forward to our next trip with Elaine and Sinead!
Couldn't ask for more
Couldn't ask for more! Noreen was amazing to work with -- this was our second trip booked with her and we have been so happy both times!
Enthusiasm, Energetic, Efficiency,
Throughout the preparation the tone of the staff has been "Exceptional" !! Enthusiastic, efficient, rapid responses. All admin, onerous things have been resolved in the same way. From my point of view, as the organiser of the holiday, my task has been very easy !!
I have never had a better experience…
I have never had a better experience with a travel agency. My husband and I used this company per a recommendation from a family friend after being let down by several local travel agencies we reached out to for help planning our honeymoon. We ended up working with Elaine Donoghue. Elaine embodies exceptional service. She was kind, courteous, accommodating, knowledgeable, and truly went above and beyond what we expected to help book our dream honeymoon. It is without question that we will work with Exceptional Villas (and hopefully Elaine) for years to come.
Noreen was fantastic to work with
Noreen was fantastic to work with, she was very knowledgeable about our villa we rented and the island of Jamaica. Her follow through was great and way always a pleasure to talk to.
Used this company many times
Used this company many times. Never had any problems.
Exceptional Villas has been amazing to…
Exceptional Villas has been amazing to book through with quick and easy communication. Julie is very helpful and goes above and beyond to make sure all accommodations are met.
Good communications, although confusing booking process
The staff at Exceptional Villas communicated as expected. The disappointing point of the booking was that it was made on Homeaway. I then had to pay Canada Stays. I then had to communicate with Exceptional Villas. Very inefficient process.