Helpful and friendly staff
Buying a house was hard work and lots to make sense of. All the teams that I spoke to were helpful and friendly and knowledgeable. By the time we got to completion (delays due to covid & supplies) it was completed first thing in the morning!
Excellent and professional
We are so pleased that we decided to go with Direction Law for our mortgage. Hannah, Jade, and the whole team, made our journey to completion stress free. They updated us regularly, were really helpful with any questions we had through out the process and communication at all times was excellent. Thank you, again 🙂
Verified
Stay Away!
You can’t expect someone to work in Boots for 10 years and then suddenly function in their capacity as a solicitor. Unqualified staff and unresponsive Senior Management. Stay away!
Very slow and poor communication
I echo the comments of Charlotte below. The sale of my property has been delayed by the extremely poor communication skills of Leah and Lyn who are dealing with my sale. I’ve rang numerous times and my calls have not once been answered or returned. Email responses are very slow and their ability to communicate with other parties has to be project managed by myself which has resulted in the sale taking much longer than is necessary. A completion date should’ve been arranged by now and if not an update on why it has yet to be agreed is required. The stress of this is not what is needed with a heavily pregnant partner and a full time job.
The wells branch
The wells branch - Absolutely amazing from start to finish, very efficient and professional! Replied to all my queries very quickly and made it very easy for us. I’d definitely use Direction Law again in the future!
Kept us up to date with the sale and…
Kept us up to date with the sale and purchase of our new home.
I can not praise Afia kessen so much…
I can not praise Afia kessen so much for all her help at direction law , would definitely recommend her,my case did go on longer then what was expected because of Japanese knotweed! Afia was brilliant was keeping me updated daily , she was very helpful and dedicated to chasing things up when dealing with the other solicitors and lenders so that we could complete on time and move ! Afia kessem your amazing thank you for your brilliant service !
Home conveyance
Great services from the team.
Very professional and helpful service
Very helpful and quick answer to any enquiry.
Just helpful ,polite, thoughtful pleased overall, and professional
Very helpful, and professional