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Danielle Spellman

28 April 2024, 04:21

  • 1 Review
  • GB

Verified

Just a quick one Andrea McDonald is a…

Just a quick one Andrea McDonald is a lowlife person I’m a single mum Have a 4 years old little girl she string me along for a year I had no heating bath and rising damp for a year I have all emails and damp specialist reports to proof She has known about this for a year and doesn’t care clearly not like anyone else me I you human beings what kind of woman would allow a single mum and four-year-old girl to have multiple chest infections living in damp? The damp specialist said it’s one of the worst cases he’s ever seen and told me to move out immediately and go to the council with his report This is the company called Goodfellas estate agents which is the property manager. I will upload every email photo and report from survey reports from all different people that they’ve sent and then to top it off they sent me a section 21 to make me and my daughter homeless , bit of a vice do not ever use Goodfellas estate agents ever !!!!!

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Renata Leutwiler

27 April 2024, 00:57

  • 1 Review
  • GB

Verified

Poor service

We have put our house to rent with Goodfellows. Their communication with costumers is very poor, they did not arrange many viewings, they did not say the truth a few times about some processes, they overpriced our rent and said they would guarantee it to be rented at that price in 2 weeks... Ot took 2 months and we had to decrease prices. I would never ecomend Goodfellows to anyone, nery pricey fees and very unreliable.

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RenrewPlayz

05 April 2024, 01:40

  • 1 Review
  • GB

Verified

Very disappointed with Goodfellows…

Very disappointed with Goodfellows Morden. Very unprofessional. Impossible to contact the right people, everyone just passes you on to the next person who doesn't want to deal with the problem. They were nice until money swapped hands, then they became robotic and impossible to deal with. Our washing machine was broken for 3 months during winter and we had to constantly contact them without being given a solution. I will never use Goodfellows again

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Vee Maria

09 March 2024, 07:41

  • 1 Review
  • GB

Verified

Great Goodfellows Team

Goodfellows Team - Joshua & Kamilla handled the new tenancy at 3 willmore end very professionally and to our satisfaction . We have been letting this property through Goodfellows Morden for over 20 years and are very satisfied with the excellent service and their ability to find good tenants withing a short time - G Fernandes landlord , 3 Willmore End , London SW19 3DE.

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Ravi Seyan

01 March 2024, 01:58

  • 1 Review
  • GB

Verified

Prompt service

Prompt service and keeps me informed of progress made during any repairs

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Ria Bhate

01 December 2023, 18:00

  • 2 Reviews
  • GB

Verified

No communication

Very patronising, they will change what they say on every phone call and not communicate with you. They put the emphasis on the customer to continuously ring them to get updates and then when they answer the call go out of their way to make you feel like it’s your fault that you didn’t know the information that they hadn’t bothered to provide to you. Sylvia and Jane at the Heaton branch both told me completely different things and I have never once been updated on my situation without having to ring up and ask what was happening.

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sarah

13 November 2023, 19:12

  • 1 Review
  • GB

Verified

Goodfellows Morden

Rude, racist, patronising, and bare faced incompetent bunch of lazy bones. They just throw their weight around. They are a shame to the Estate Agency profession. I don't know how desperate you will have to be to rent, buy, or sell through them. They either seriously under estimate your property's worth or exaggerate it. A family member who was working in the NHS had dealings with them and they only caused us hassle, were disrespectful, and simply would not give us time of the day even though we were putting our lives at risk at Covid times. Really despicable bunch. Specially the Morden branch in Surrey. Avoid, avoid, avoid.

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Jeannette Minassian

02 November 2023, 05:37

  • 1 Review
  • GB

Verified

Fast and efficient

Thank you James for your time and all your help in quickly finding the right buyers for our property. Great job.

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Claire M

22 September 2023, 21:02

  • 1 Review
  • GB

Verified

Rude

Rude, immature, patronising, inefficient and ineffective. Can barely bring myself to waste breath on them, but avoid at all costs. Do Goodfellows give any training at all to their estate agents? Zero evidence of respect or professionalism shown towards tenants. Several suspected contractual issues breaching legality.

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T.KINGSTON

13 September 2023, 22:03

  • 1 Review
  • GB

Verified

They helped with letting my place out…

They helped with letting my place out and managed very well and cost effectively all the fixing during the years. I can recommend this agency because the staff are very helpful ,honest and reliable.