I only had a weeks notice that all the sales had gone through to move to my new house and move out of my current home. I phoned a few companies and had some quotes, Stephens were not the cheapest but not the most expensive either, but I decided to go with them as from the moment I called them to the moment the colleague came and inspected what I would be taking with me I could not flaw their customer service. They were polite and answered all my questions. On the day of my move 3 gentlemen came Nathan, Ryan and AJ. Honestly these guys worked from 8am to 6pm loading and unloading my items and were very respectful towards my goods. They checked to see what items would go into what room and made so many trips to the attic room with very heavy boxes and did not moan once. I actually did not feel like I had moved the first week because all the lifting had been done for me and it was a very alien feeling of not feeling the aches and pains and stress usually involved in moving. All I can say is they have made my move a beautiful experience and I definitely would not hesitate to recommend them to others and even though it does cost a lot more than hiring a van out for the weekend it is worth having someone else take the pressure off you when moving is stressful enough. Thank you so much guys and you have definitely done the company proud.

Arrived on time, were very polite, efficient, checked where items were to go and respected property and the surroundings. Would recommend Stephens to anyone wanting to find a trustworthy removal firm.

Excellent experience from start to finish. Would definitely recommend.

Brilliant job without fuss

The three men that came were very pleasant, efficient, friendly and knew what they were doing. They had all my belongings packed away on the van in no time without any fuss. Many thanks

The entire process of dealing with Stephens who moved us from St Albans to West Yorkshire went thru’ seamlessly. From the initial enquiry to the office , the guy who came to do the quote (who gave us lots helpful tips and ideas) to the guys who came to load up, they were so helpful, nothing was a problem, good-humoured thru out with no damage to our goods. They were even patient waiting for the keys to the property that were 3 hours late! And the price was right!

Used Stephens in February for packing and house move. Absolutely fantastic throughout. Very friendly team and would highly recommend.

The removal guys turned up on time and was excellent. I was a little confused with the addition insurance premium we paid though, as I expected this to be in with the original quote, not an extra. However, apart from that, an excellent service.

A very friendly, helpful company that made our move hassle free and simple. Easily organised move, from when we met the rep to the moving day. every step explained our minds put at ease, our furniture was moved onto the lorry and into our new house with out issues. our new house had the carpets covered so foot prints wouldn't be end up every where. All items put where we asked them to be put. delivery team nice and friendly and fun to chat too. A stressful day made hassle free and easy.

We had a team of three excellent lads and they worked tirelessly all day. They were strong and very polite and I couldn’t have asked for better service. Superb would definitely recommend you 👍 Mr Ratcliffe