This purchase was an update on a previous alarmI purchased; no set up needed this time. works on an app, easy to install, set up and use.

Good website, clear guidance re products and services. Easy to purchase and product arrived quickly and were as described. Easy to set up with clear instructions. Now have greater confidence Mum is okay and she feels more able to go about normal daily life.

Very easy to make a selection. Arrived next day!

I rang and spoke to a gentleman called Darryl. He was very helpful and informative, so that I understood and could choose the correct device for my dad. Ordered the device, was able to set up load the app onto my mobile and all is working. Very reassuring that I know my dad can press the device and I'm able to talk to him and decide what action is required.

Sales were very helpful and answered all my questions clearly with good product knowledge. Customer services were great when I had a query about a new strap. They tested the magnetic strap for me which confirmed it would fit a very small wrist. The original product and new strap both came next day.

Easy to set up and allows peace of mind

Bracelet was delivered really quickly. It needed to be assembled and some instructions would have been very useful. Thank goodness my partner worked it out as I was clueless!

Excellent service, your helpline was very helpful.

Their service is just 1st class.

Very good prior notice to the expiry of my alarm coverage. Flexible renewal periods of 3, 6 or 12 months which makes budgeting easy.