All new to me purchasing this sort of emergency contact equipment, the guy John who guided me was simply magnificent and patient.

really useful gadget for anyone needing a personal alarm, staff are very helpful

The alarm arrived very quickly, with clear instructions. There were also helpful instructions on line. Correspondence is good, and queries are answered quickly, by a friendly staff.

next day delivery, I had an issue with the alarm was told exactly what to do to make it work and it does.Peace of mind as I can now see everything she does all day and she knows someone will be alerted.

Easy website to navigate and order was processed without any problems. Good email communication about order. Would recommend.

Very good customer service and care support. The team immediately took within a minute to get back to me with a question. Alarm package was incredibly easy to install as well. Would highly recommend.

Great product. Arrived quickly. Instructions in general need some improvement and a larger size print would also be beneficial. Works well once set up. Very pleased with the product. My mum loves it

Delivery was quick and after I made a faux pas on the setup, Yvonne in customer support responded to my support email request almost immediately and resolved my problem faster than most companies acknowledge a request! Truly impressive customer service.

Great fast service. Great product and very helpful staff willing to look after our needs. I highly recommend

We had a problem with the wristband device from the first fitting on my father's wrist, I rang the customer service department and spoke to a very helpful gentleman called Terry who ascertained we were in a low signal area which is why the device was struggling and he guided me through the process of swapping to a pendant which has a better ability to connect with signals. Couldn't have asked for a better service all round.