What great customer service! From promptly replying to my initial questions to helping set up Location information, this company was top-notch. No AI. Instead, I communicated with a very knowledgeable human (Daniel). I will definitely recommend SureSafe Go to others. The peace of mind knowing that my dad can call family members for help first is priceless!

Awesome customer service!! They had a couple questions regarding my order, so they reached out to me to inquire. They gave me their expert opinion and made the appropriate adjustments to my order. Then I received it a few days later. The end product was perfect to my liking. Thank you to all who worked so hard to get my order right!

There were no problems.I was able to talk to someone to discuss the product,on line forums were easy to complete, Product arrived quickly. I do find the watch strap difficult to fasten and I have had to order a magnetic one to replace it which is extra expense .The watch is rather large but the biggest advantage is that I can speak into it if I have a problem. I Ihave recommended the product to my friends.

Excellent Alarm, bought for my mum who is out walking a lot with her dog, allows her freedom to be independent and piece of mind for us. Updating the call credit is easy to do

I had a good few questions about this device before I bought and my questions were answered immediately and in detail. I ordered one and the instructions were easy to follow and I soon had it set up. I got this for my 90 year old employer and we are very happy with it. GPS is very accurate….. we have tested it a few times. The speaker is very clear and it is very simple to use. I’ve added a year of credit to the SIM card. Again,a very easy to follow process. I’ve tried a few options…. A call button that went to a call centre….. it was no good for us…. Took seven minutes sometimes for them to respond. I tried another one,worked great in the house,but once in the garden and no WiFi it was useless This product ticks all the boxes and finally we are happy that we have the perfect product.

Next day delivery

My questions prior to ordering were answered. The website is easy to navigate and ordering was a breeze. Instructions for use are simple and the set-up went very smooth. The device works great and we hope our elderly mother never has to use it but it's there if she does!

Yvonne helped us set up the Suresafe alarm. She was courteous professional and polite. We can't thank her enough.

I had a request, that was fulfilled without delay.

Comprehensive instructions and easy to use. Very quick despatch. The app let's me know if the battery is running low and I can see on a map where he is. An excellent product