Verified
Straightforward
Straightforward, informative. Excellent customer experience.
Verified
Excellent call back and problem sorted
Excellent call back and problem sorted
Verified
Smooth renewal
Email notification of expiry with link to update. Same price as last 2 years and immediate confirmation that payment successful.
Verified
Good service in terms of getting watch
Good service in terms of getting watch. Very quick response when watch alarm set off. Gives my mum confidence by wearing it. Nice watch straps to choose from. Very pleased with purchase
Verified
Good service
Easy to order and delivered quickly
Verified
Dads pendant broke and a replacement…
Dads pendant broke and a replacement was with him within a couple of days despite the Christmas holiday- thank you
Verified
Excellent customer service
I purchased two Suresafe watch alarms for my parents, both arrived quickly. I experienced a couple of issues setting up the account, these issues were quickly resolved by the excellent customer service department. No hesitation in recommending Suresafe alarms
Verified
Great job I emailed them out of hours…
Great job I emailed them out of hours and had a quick response and helped me set my alarm up for me thanks Joanna
Verified
Easy to order
Easy to order, very helpful on the phone with the setting up.
Verified
New found confidence!
On testing the button we were surprised and delighted to hear a friendly voice On the other end of the phone checking if I was ok! It has given me so much confidence to live alone in my new flat, after being recently widowed. Thank you!!