Thanks for helping me to come out of my debts in a short period, last time I spoke with one of Anchor law firm representative Ms Diamond and spoke with me very nicely, she has lot of skill of her professionalism and I was completely satisfied about my concerns and questions. People who are in trouble I definitely recommend Anchor law firm, in order to come out from their debt ant want to increase their fico score Should not waste the time and immediately contact them. Once again bundle of thanks to Anchor law firm and Ms Dismond.

Eased my mind about settlement

So far everyone has bee extremely helpful and to this point have given me reason to rest easily.

I am using Anchor Law debt negotiation program. From a program and process perspective, I would give the company a C- overall. They do not really explain what will happen over time for normal human beings, and they do a terrible job defining what my responsibilities should be. And they miss deadlines and make things difficult (documents sent in and received (I tracked via Priority Mail) but still not sent to the legal folks, 3 attempts to send mail before it got there (how address was given to me is not the format needed by the USPS self-service kiosk in my town), I have to track what they are (or are not) doing. My belief is that the lawyers are probably overworked and underwater, and just go from brush fire to brush fire. And while I accept my ultimate accountability for the eventual outcome of the program, some regular communication about what actually has happened or not does not seem like asking for too much. Certainly, there was no lack of communication during the sales cycle....but once the money started flowing to Anchor, it all seemed to stop. Having said all that, I will say that the Customer Service team does a really fine job doing a very tough, and often thankless front line job. This was especially true this week on Monday. I called to inquire about the most recent set of documents that I sent and knew had been received. Once the phone rep found them in the system, she was able to escalate them to the legal group as they somehow had not triggered the correct next internal process step. (And one does have to wonder why that happened, and how often it happens.) She was responsive, gracious and serene. I cannot remember her name, but she was a star in my experience.

never answer muy calls or emails. Have been trying to find out about my accounts for months and get in a calling loop with no progress. I have no idea where my money is going. They handle nothing!!! FRUSTRATING

Pricilla was great helping me and did exactly what needed to be done.

I have been dealing w/this company for exactly a year now, faithfully sending my money in. Not once to I get updated on my account, I am being sued, and have no idea where I stand as far as that go. I call and have to wait for 15mins for someone to get on the phone, and then when they do, they bring up my account and can't tell me anything, they have to put me on hold to go ask someone. Very frustrating, I was told when i signed up that in roughly 7 to 8 months I would start seeing improvement on my credit score....well its gotten worse. Im a single mom who works hard and is doing everything Ive been asked to do, and I have no idea what is going on with my account.

I am disappointed in the lack of and/or incorrect information I have been receiving from Anchor Law Firm. I am told accounts have been settled and then told months later they have not. I am given court papers outlining settlement amounts and payment plan, but no payment have been made. I am given different answers each time a call about the same account. I have been told many times that things have slipped through the cracks. I have been promised on many occasions that I would get a call back from a supervisor, but no one calls me back. I am extremely disappointed with your services and have no faith in your program.

I don't have positive feedback. As nice as your reps are they have been zero help. I've been trying for nearly a month to get my issue resolved and after today's call must wait till Monday for a call back.

Andrew helped me adjust my payment this month so I could pay my Property taxes Yikes! I wasn’t sure how i was going to make it this month! Thanks!