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customer

04 September 2024, 17:29

  • GB

Unbelievably rubbish product and packaging

Unbelievably rubbish product. Looked like it had been made by somebody with neither hands nor brain. Then 'Lauren' gave me the runaround about its 'fitness for purpose'. Two stars because I got a refund in the end. Packaging was stupid too.

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D G

04 September 2024, 02:54

  • GB

Great choice-good products and delivery was quick

Great choice- I am usually nervous when choosing online but everything turned out to be as described and Nd delivery was quick !

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Splash Colour

04 September 2024, 02:45

  • GB

Star

I had a problem with an item I bought 3 months ago. Below is my response to Rinkit for their efficient way of dealing with it Well, firstly, I'm astounded by the speediness of your response, on a Sunday as well! Then, to my astonishment dealing with the issue and bringing a swift solution to my problem, amazing! And, to cap it all the seat arrived this afternoon. I wish every company dealt with issues and coming up with a speedy solution as positively as you have, I'm stunned! Martin O'Boyle Sent from Outlook for Android

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.beverly clark

01 September 2024, 15:57

  • GB

We ordered 2sun loungers and one was…

We ordered 2sun loungers and one was broken. I contacted rinket and they responded immediately and sent us a replacement a few days later. Very good customer service

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Mrs Pattison

31 August 2024, 00:03

  • GB

COMPLICATED CHECKOUT !

I started my online order at 16.30 today, choosing £4.99 next day delivery, as long as order is placed before 5 o'clock in the evening. 16. 59pm. I finally managed to place my order. Only time will tell if I get my order tomorrow ( Saturday). The card checkout is absolutely mind boggling. It kept asking me for my card's issue number and start date. My card is contactless and only has the expiry date on it. I have spent nearly half an hour going around around in circles trying to pay for the items. I hope they do come tomorrow or I will be chasing a refund for the difference. Regardless how small it is, it's the principle of the matter. The checkout should be simpler!

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Sarah Pearce

30 August 2024, 19:58

  • GB

Ordered a beautiful crockery set

Ordered a beautiful crockery set the service was prompt delivery within a couple of days, and beautiful set. One side plate was broken and within 2 days a replacement sent. Will definitely be recommending rinkit excellent company

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Marie Reilly

30 August 2024, 06:11

  • GB

Great customer service.

This is the second time leaving a review, I purchased a item back in June it became faulty I emailed them and I honestly thought I wasn’t going to get anywhere but within a ten minutes I had a email back and within 20 minutes my issue was resolved no messing around they have sent out a replacement for me thank you so much . I recommend and will definitely be buying from them again. Customer service is fantastic.

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Lesley Burns

29 August 2024, 23:44

  • GB

Great prices great customer service

I cannot believe the prices from this seller. Great range of products. One of the items I ordered had a glass missing - this was sorted within 2 days. Great customer service.

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Little bag

29 August 2024, 05:44

  • GB

Verified

Very impressed with the quality and…

Very impressed with the quality and super fast delivery.

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CollectPlus Customer

29 August 2024, 01:29

  • GB

Excellent service

Their range of goods is excellent and everything seems to be very reasonably priced. Delivery was very quick. One item was damaged in transit but this was dealt with immediately. Service excellent!