Excellent customer service
I ordered a doormat which was delivered the next day but it was damaged when it arrived. I sent an email off explaining this and a replacement was received the very next day. The customer service is fabulous and I would definitely buy from here again. Thank you for your amazing service!
Poor quality product and customer service
I have bought from Rinkit on many occasions without issue. Today however I received coasters in unusable condition. I am now being told that not wanting 24 coasters with poorly fitted feet and 12 scratched and pock marked coasters are a personal preference on my behalf and I have to pay to return these. Loyal customer lost through poor quality product and customer service.
Really fast delivery and good price…
Really fast delivery and good price too! I had to contact Customer Care and they were very quick to respond and sort out my issue. Would definitely recommend 👌 although they could do with deliveries to lockers
Excellent customer service
Excellent customer service, unfortunately one of the items was damaged when delivered .The customer service was amazing replaced item quickly. The bathroom items I bought really pleased with good quality and value for money and love the deep blue colour
Great products and service
Great products, reasonably priced and very quick delivery. When an item was sent in error they were so helpful and a speedy resolution was suggested and the matter resolved. Will definitely check their site when looking for products.
Great people to deal with
Great people to deal with. Very good value. Next day delivery. Excellent communication. Happy to leave a good review. (The courier, Evri, not so good sadly - maybe consider using another firm)
I recieved my plant pot holder broken
I recieved my plant pot holder broken , I messaged Rinkit telling them about my broken pot , i took photos as proof . They were fantastic , they didn t ask for proof , and sent me another plantpot the next day , Very pleased with them
A very friendly company with good…
A very friendly company with good communication and easy to navigate Web site. The item I ordered was faulty, on contacting Rinkit they replied straight away. The apologised and sent out a replacement straight away with no cost to me. I will definitely use this company again.
Excellent Customer service and good…
Excellent Customer service and good communication from multiple staff. Items were also delivered in a reasonable time frame and they were high quality too.
Excellent customer service
I have purchased from this site on many occasions as the quality of their products are good and their prices are very competitive. My latest order had a number of breakages and when I contacted their customer support team they responded within in the hour and had shipped replacement items on the same day. I would happily recommend this company to family, friends and businesses.