Very quick delivery. Good product. Small problem quickly and pleasantly resolved.

Excellent, good value box picture frames. Delivered very quickly too!

These came in the post individually wrapped however one was broken in Transit so I got in touch with the company via email and they are sending a new one with no need to return the damaged item. I would definitely recommend this product, the jars are beautiful a.d the customer service has been brilliant I can't praise them enough. Thank you so much

I have ordered a lot of stuff before all came quickly. When I received this order 1 of the items was damaged, I sent an email & pictures over, a bit later I got an apology & a replacement sent out. Customer service is brilliant. Love this site Would definitely recommend

Although the boxes categorized the product as fragile, it wasn't written on the outer bag, so one of the two items arrived damaged. On contacting the company, I was immediately offered an apology and a replacement. The item was one of a pair of ceramic spoon rests, which had been very reasonably priced. The customer care was therefore even more impressive. I didn't even have to return the damaged item.

Exceptional customer service. Very happy with the sun lounger. I phoned up twice with questions and got through quickly and spoke to people who were knowledgeable and helpful. Would definitely use again.

Superb customer service. I had problems with staining on my new slate placemats.The customer service advisor,Angeline,responded very promptly to my email.The complaint was resolved when replacement goods were dispatched,within 3 working days.I also received an apology from the customer service team. It is very heartening to know there are Companies who care enough about their customer being satisfied with the products they sell.

I ordered 6 mugs and when I received them I noticed that one of the mugs had a smudge on the pattern. I emailed Rinkit and I had a quick and friendly response. I was told a new mug would be in the post to me within the next day or 2, at no extra cost. Lovely and helpful customer service team! Thank you.

Second time buying with Rinkit. They have a lovely selection of items, loved browsing their crockeries and homeware. First purchase everything arrived in one piece, loved the glass tumblers! Second time 2 items had tiny chips in it but as soon as I contacted the customer service, I got a response ASAP and replacement items sent out immediately! What a lovely customer service experience! Thank you Lauren! I’m definitely going to keep coming to Rinkit for any of my future homewares shopping! The prices are unbeatable too!

Lovely place mats arrived but a couple damaged. Within 5 mins of my email and pics sent they responded and new ones being posted. Fabulous service and product.